Host

Boston Pizza International, Inc. (New Glasgow); London; On-site; CAD 28,000 - 36,000; Full time

Job summary

Boston Pizza is seeking a Host/Greeter to warmly welcome Guests, manage seating, and coordinate with team members to ensure a smooth dining experience. You will be the restaurant's first impression, reflecting our upbeat attitude and commitment to excellent service.

As part of a dynamic team, you will support the Foundations of Hospitality and brand standards, contributing to a positive culture and guest satisfaction throughout every visit.

Qualifications

• Employee-friendly, upbeat attitude and smile at all times.
• Excellent communication and professional demeanor.
• Ability to work well in a team and adapt to busy periods.

Responsibilities

• Greet Guests warmly and manage seating according to needs and availability.
• Escort Guests to tables and coordinate with staff to ensure smooth flow.
• Acknowledge and thank Guests, delivering a professional and friendly experience.
• Maintain Boston Pizza brand standards and contribute to a positive workplace culture.

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Responsibilities

What does a successful Host/Greeter look like?

• As the first impression of the restaurant they are always smiling and happy
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality", & Boston Pizza's Brand Standards
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!