Hospitality Manager

BaxterStorey Limited; Bishopsgate; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in hospitality is seeking a Head of Hospitality to inspire and lead a team in delivering exceptional service. The role involves mentoring, achieving KPIs, and fostering a culture of excellence. Join us to shape the future of food and hospitality!

Benefits

Bespoke training and development opportunities

Pension and life insurance

Employee assistance programme

Cycle to work scheme

Qualifications

• Relevant previous experience in hospitality management.
• Strong delegation and influencing skills.

Responsibilities

• Lead and support the team to uphold high standards.
• Build relationships with clients and stakeholders.
• Achieve key KPIs including health and safety targets.

Skills

Leadership

Communication

Financial acumen

Organizational skills

Strategic thinking

Job description

Benefits:

• Bespoke training and development opportunities
• Apprenticeships for all experience levels
• Pension and life insurance
• Discounts via Perkbox app on high street shops, holidays, and cinema
• Employee assistance programme
• Cycle to work scheme

Are you passionate about leading in hospitality and delivering impeccable service? Can you motivate and inspire a team? If you are friendly, professional, and efficient, this role is for you. BaxterStorey values creating lasting impressions through exceptional experiences, and we're seeking a Head of Hospitality to lead and motivate our team to exceed expectations.

We believe our people are our greatest asset. As part of our team, you'll be supported in an inclusive environment that fosters growth and diversity. We invest in your development through ongoing training and promote a healthy work-life balance to help you thrive.

If you're a Hospitality Manager who loves delivering extraordinary experiences and inspiring a collaborative team, we want to hear from you!

Job Description

• Lead, inspire, and support your team to uphold high standards
• Build positive relationships with clients and stakeholders
• Develop your team through mentoring, training, and recognition
• Foster a culture of excellence through caring service, food standards, and innovation
• Achieve key KPIs including health and safety, sustainability, financial, and governance targets

Qualifications

• Relevant previous experience
• Passion for food and customer service
• Enjoy managing and supporting a team
• Financial acumen and ability to manage budgets
• Strong delegation and influencing skills
• Ability to prioritize in a fast-paced environment
• Attention to detail and organizational skills
• Effective communication skills
• Solution-oriented mindset
• Strategic thinking and critical reasoning
• Alignment with BaxterStorey's core values

Additional Information

With nearly 20 years of creating memorable hospitality experiences across diverse venues, we seek talented individuals to join us in making this possible. We support your career development and aim to foster a culture of continuous learning and improvement.

Join us and help shape the future of food and hospitality!

BaxterStorey Values:

• Always Visionary: Strive for better, lead the way
• Wholeheartedly Positive: Be upbeat, motivating, and inspiring
• Creatively Collaborative: Embrace differences and work together
• Forever Conscious: Protect the planet and support communities

We encourage applications from all backgrounds, celebrating individuality and promoting inclusivity. Even if you don't meet all requirements, your motivation and willingness to learn are valued. We are committed to an inclusive culture and aim to be recognized for it.

Bring your unique perspective to our team and apply today.