Hospitality Associate - IAHS Cafe PT Seasonal

McMaster University; Hamilton; On-site; CAD 21,000 - 26,000; Part time

Job summary

McMaster University Hospitality Services is seeking a Hospitality Associate for the IAHS Cafe, a part-time seasonal role on Central Campus. You will serve customers, operate a POS terminal, and uphold FIFO and cash handling procedures while working as part of a team to ensure smooth service periods.

Ideal candidates have experience in high production volume environments, strong English communication skills, and the ability to multitask under pressure in a fast-paced setting at McMaster

Qualifications

• Previous experience in high production volume is required.
• Must have good communication, reading, writing and English skills.

Responsibilities

• Communicate with customers and co-workers in a friendly and effective manner.
• Operate a POS terminal and balance till; handle debit/credit card payments.
• Work well as a team member and independently to complete tasks.
• Organize and coordinate work in a timely manner with little supervision.
• Multi-task and work under pressure while maintaining service quality.
• Maintain sanitation, health and safety standards in the unit.

Skills

Good communication

English proficiency

Team player

Tools

POS terminal

Job description

Hospitality Associate - IAHS Cafe PT Seasonal

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/10/01

Job Type

Seasonal (Non-Eligible)

Close Date

2026/10/07

Employee Group

Favorite Job

Department

Hospitality Operations

Full/Part Time

Part-Time

Job Code

010274

Existing Vacancy

Yes - Newly Created Position

Target Number of Openings

1

24

Schedule

• Monday - Thursday: 9:30am - 2:30pm
• Friday: 10:00am - 2:00pm

Education & Experience

• Previous experience in high production volume is required.
• Must have good communication, reading, writing and English skills.

Job Description

• As a Hospitality Associate you will be representing McMaster University Hospitality Services and must adhere to the Hospitality Services policies and procedures, including the principals of FIFO.
• Communicate with customers and co-workers in a friendly and effective manner.
• Ability to work well as a team member and independently.
• Organize and coordinate work in a timely manner with little supervision.
• Ability to multi-task and work under pressure.
• Must be able to operate a POS terminal, use debit/credit card, balance till, provide customer service, and follow all McMaster Hospitality Services cash handling procedures.
• Must be able to perform multiple tasks within the entire unit.
• Maintain accurate time, temperature, delivery and cleaning logs
• Knife test may be required to demonstrate proficiency in knife handling.
• May be required to help prepare and serve sandwiches, salads, beverages, etc.
• Maintain sanitation, health and safety standards in work area, including scheduled equipment and unit cleaning.
• Perform all duties of any job classification equivalent or lower filling in wherever needed to assist in our excellent customer service requirement.
• Must be able to lift 50 lbs, stock shelves and help with the receiving of skids.
• Required to help with tasks such as cleaning, garbage removal, stocking of shelves, washing dishes
• Other duties as assigned by supervisor.

Refer to Hospitality Associate job description for more details.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [e-mail] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.