Hospital Team: Discharge Volunteer

Volunteer Success; Collingwood; On-site; Part time

Job summary

An animal care facility in Collingwood is seeking volunteers to assist with public hospital discharges and intake responsibilities. The ideal candidate should have a passion for animal welfare, excellent customer service skills, and be able to work independently or as part of a team. A commitment of at least 6 months is required, and shifts are weekdays from 2:30 PM to 4 PM. This role involves physical demands, including handling animals and maintaining cleanliness in the facility.

Qualifications

• Minimum 18 years of age.
• Punctual and reliable.
• Understanding and passion for animal welfare.

Responsibilities

• Assist with animal discharges and ensure post-op instructions are understood.
• Set up Hospital Intake Room for next day.
• Clean and tidy the Hospital Intake Room.

Skills

Customer service skills

Interpersonal skills

Time management

Organizational skills

Self-motivation

Basic math skills

Job description

Summary

The GTHS Animal Hospital is one of the only accessible spay/neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3,000 surgeries annually, and subsidizing ~$770K in veterinary costs each year.

Roles and Responsibilities

• Public hospital discharges
  • Check cats are sufficiently awake and their cones are on
  • Speak to pet owners to relay how the surgery went and if there were any concerns
  • Ensure pet owners understand post‑op and medication instructions
  • Review microchip information, as appropriate
  • Ensure onesie or cone is supplied, if appropriate
  • Return cats to their owners and coordinate with the Hospital RVT to bring dogs out to their owners
  • Liaise with Community Programs Coordinator to arrange payment for add‑on services, as appropriate
• Set up the Hospital Intake Room for the following morning’s intakes; including making kennel cards and labels for the next day’s animals
• Set up dog kennels in the garage/storage area, if additional kennels are required
• Clean and tidy the Hospital Intake Room once animals have departed; including wiping down kennels, tidying up, sweeping and mopping the floor
• Assist the Community Programs Coordinator or Hospital staff as required
• Follow appropriate protocol, legislation and regulations

Time Commitment

Weekday shift: 2.30‑4pm. A minimum commitment of 6 months is required.

Qualifications

• 18 years of age minimum
• Punctual and reliable
• Demonstrates understanding and passion for animal welfare
• Diligent compliance with guidelines and protocols for personal and animal safety
• Self‑motivated and energetic, with proven ability to complete tasks with competency and accuracy
• Basic math (for calculating cost of occasional add‑on services)
• Able to work in a fast paced environment
• Excellent customer service and interpersonal skills
• Excellent time management and organizational skills
• Able to work independently and as part of a small team
• Works cooperatively and effectively with others

Working Conditions

• Physical demands of the position include bending, kneeling and carrying cats in carriers with a potential maximum weight of 7.6kg / 16.75lb

Location

549 Tenth Line, Collingwood, Ontario L9Y 0W1

Phone: 705‑445‑5204

Website: www.gths.ca