Hospital Support Services Lead

Humber River Health; Toronto; On-site; CAD 39,000 - 48,000; Full time

Job summary

The Supervisor, Support Services at Humber River Health in Toronto leads housekeeping, scheduling, portering or laundry operations, ensuring safety, cleanliness and service delivery across the hospital.

You will manage staffing, master schedules, and performance, coach scheduling staff, support quality initiatives, and collaborate with clinical teams to improve patient flow. This is a permanent full-time role in Toronto with on-call duties as needed to ensure continuous patient care.

Qualifications

• Diploma or undergraduate degree in Health Administration, Environmental Services, or related field is required.
• Strong knowledge of infection prevention/control standards.
• Proven leadership in unionized environments.
• Budgeting and resource planning experience.

Responsibilities

• Lead scheduling and supervision of Support Services staff and ensure staffing coverage.
• Develop and maintain master schedules to support departmental needs.
• Support quality initiatives and safety standards across hospital operations.

Skills

Healthcare leadership

Environmental services

Infection control

Budgeting

Education

Health Administration

Environmental Services

Job description

The Supervisor, Support Services at Humber River Health in Toronto leads housekeeping, scheduling, portering or laundry operations, ensuring safety, cleanliness and service delivery across the hospital.

You will manage staffing, master schedules, and performance, coach scheduling staff, support quality initiatives, and collaborate with clinical teams to improve patient flow. This is a permanent full-time role in Toronto with on-call duties as needed to ensure continuous patient care.