Hospital Service Technician - Part-time

Agiliti; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

Agiliti is seeking a part-time Hospital Service Technician to manage medical equipment within hospitals. The role involves delivering equipment, communicating with clinical staff, and ensuring quality service. Ideal candidates will have a high school diploma and customer service experience, with the ability to lift heavy equipment and work flexible hours.

Qualifications

• Customer service experience required; prior work in a hospital setting preferred.
• Able to lift and/or push up to 75 pounds.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver equipment to patient rooms in patient-ready condition.
• Communicate confidently with clinical staff about equipment features.
• Pick up, clean, and process all equipment for patient-ready use.

Skills

Customer service

Communication

Basic computer skills

Education

High school diploma or equivalent

Job description

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Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Part-time: Day shift, rotating days

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject-matter experts of customer service.

What You Will Do In This Role

1. Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
2. Confidently communicate with clinical staff on the topics of equipment features, functionality, etc.
3. Provide quality service, perform to quality standards, and meet both customer and company metrics.
4. Pick up, clean, and process all equipment, preparing it for patient-ready use following all company and hospital protocols.

What You Will Need For This Role

1. High school diploma or equivalent.
2. Customer service experience required; prior work in a hospital setting preferred.
3. Basic computer skills.
4. Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours to support a 24/7 schedule.
5. Able to lift and/or push up to 75 pounds and stand and walk for long periods.
6. Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Reasonable accommodations will be provided to qualified individuals with disabilities. Agiliti prohibits retaliation against individuals who report violations or cooperate in investigations.