Hospital Operations Leader - Environmental & Patient Services

Unity Health Toronto; Toronto; On-site; CAD 54,000 - 67,000; Full time

Job summary

St. Michael's Hospital in Toronto is seeking an Operations Leader for Environmental Services to supervise Housekeeping, Linen, Patient Transport, and Clinical Equipment teams. You will ensure clean, safe environments and lead quality service for patients, visitors, and staff.

The role requires strong leadership, a background in clinical settings, and proficiency with MS Office. This is a full-time temporary position based at the St. Joseph's Health Centre site in Toronto.

Qualifications

• Completion of secondary school education required; post-secondary education asset.
• OHHA / Environmental Management Level I & II or Environmental Services Leadership course is preferred.
• Minimum of three years leadership experience in housekeeping, customer service, and team direction.
• Minimum of 3 years in a clinical inpatient setting working with clinical equipment.
• Formal Project Management or Training & Development experience is an asset.
• Familiarity with employment laws and human rights regulations.
• Transportation of Dangerous Goods (TDG) trained; OSHA/WSIB familiarity is an asset.
• CBRN training is an asset.
• Strong written and verbal English communication; proficient in MS Office.

Responsibilities

• Monitors day-to-day operations and addresses service gaps or customer concerns about service-delivery.
• Supervises Housekeeping, Linen, Patient Transport, Clinical Equipment staff to ensure quality service for patients, visitors, and staff.
• Directs and administers the housekeeping program to keep the hospital environment sanitary, attractive, and orderly.
• Performs daily rounds to assess performance against policies, procedures, and guidelines.
• Ensures staff have required equipment, supplies, and adhere to safety protocols.
• Ensures infection control practices and isolation protocols are followed; conducts QA audits and corrective actions.
• Introduces and implements updates to Duty Lists/Work Assignments; coordinates special cleaning for infection control.
• Plans, organizes, assigns, and monitors activities and ensures timely completion.
• Supports Clinical Equipment requests and Linen/Patient Transport services as needed.

Skills

Leadership

Customer service

Team coordination

Communication

Microsoft Office

Education

OH&S certificate / Environmental Management Level I & II or Environmental Services Leadership course

Secondary school education (high school)

Tools

Microsoft Office

Job description

St. Michael's Hospital in Toronto is seeking an Operations Leader for Environmental Services to supervise Housekeeping, Linen, Patient Transport, and Clinical Equipment teams. You will ensure clean, safe environments and lead quality service for patients, visitors, and staff.

The role requires strong leadership, a background in clinical settings, and proficiency with MS Office. This is a full-time temporary position based at the St. Joseph's Health Centre site in Toronto.