Home Support Worker (Part-Time) - Chinese Speaking

Yee Hong Centre for Geriatric Care; Toronto; On-site; CAD 29,000 - 34,000; Part time

Benefits offered by this job

Competitive pay package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Education assistance program

Award-winning culture

Safe, inclusive environment

Job summary

Yee Hong Centre for Geriatric Care is seeking a part-time Home Support Worker to provide in-home support and emergency response services to clients in the home support and assisted living environment.

The role requires graduation from an approved PSW program in Ontario (or equivalent), current CPR & First Aid, and the ability to communicate in English and Chinese. Shift work includes days, evenings, nights, and weekends, with a competitive compensation package.

Qualifications

• Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent.
• Current CPR & First Aid Certificate.
• Experience working with seniors is an asset.
• Ability to communicate in English and Chinese.

Responsibilities

• Provide in-home support and emergency response services per care plan.
• Assist with personal care, homemaking, meals, social activities, and escorting.
• Respond promptly to emergencies and document client condition.
• Maintain up-to-date client progress and statistics of service.
• Support caregivers and participate in daily and social activities.
• Update client data in Lifeline and perform system checks.

Skills

Customer service

Problem solving

Independent worker

Team player

Computer literacy

English & Chinese communication

Education

PSW course (Ontario)

Job description

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Job Description * Chinese-speaking candidates strongly preferred*

Home Support Worker - Part-Time Provides in-home support and emergency response services to clients in the home support and assisted living environment

Responsibilities:

• Applies client-centered approach and respects client's wishes, rights, dignity, autonomy and needs when providing in-home support services
• Provides high quality support services in accordance with care plan, organization's mission and legislated and regulatory standards (e.g. personal care, homemaking, meal services, social activities, escorting, shopping, etc.)
• Responds promptly to clients' emergencies and takes appropriate actions (e.g. medical, non-motion sensor)
• Provides accurately and timely reports of client's condition verbally.
• Document as appropriate.
• Maintains complete and up-to-date client's progress report and accurate statistics of service
• Works closely with caregiver to provide optimal care for clients and provides emotional support and relief to caregiver
• Assists in daily and special social activities
• Updates data into lifeline and non-motion system and performs system checks periodically.
• Provides back-up to the Property Team
• Assists in maintaining clients' information database
• Assists in mass program/activities such as fire drills and preventive maintenance programs, as required
• Complies with risk management policy for health and safety and infection control
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

Qualifications:

• Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent
• Current CPR & First Aid Certificate
• Experience working with seniors an asset
• Superb customer service skills
• Ability to problem solve and exercise sound judgement
• Ability to work independently and as part of a team
• Computer literacy
• Satisfactory Police Vulnerable Sector Screen result
• Ability to communicate in English and Chinese

Physical Demands/Working Conditions:

Considerable standing, walking, lifting and bending. Exposure to all client care elements through regular client contact. Shift work, including days, evenings, nights and weekends. Occasional travel as required.

Salary Range: $20.70 - $24.35

This job is posted to fill an existing vacancy.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

We offer:

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation. Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

JOIN A GREAT TEAM, DOING GREAT WORK!

Yee Hong’s vision is 'Seniors living their lives to the fullest - with health, independence and dignity'. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research. Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence. As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.