Home Support Worker- Downtown Toronto

VHA Home HealthCare; Toronto; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits & pension plan

Education & professional development

Orientation & training

Mentorship & peer support

Career development opportunities

Employee & family assistance program

Wellness resources

Perks & discounts

Staff & service provider events

Job summary

VHA Home HealthCare (VHA) is a leading not-for-profit home care provider in Ontario, offering services 24/7 to clients at home and in the community. The Home Support Worker role focuses on practical household assistance, socialization, and emotional support to diverse client groups to maintain activities of daily living.

Responsibilities include homemaking, companionship, nutritious meals, and safe care practices.

Qualifications

• Ability to read, write and speak English (equivalent to grade 10 level).
• Physically able to provide safe and timely client care.
• Demonstrate ability to recognize safety issues, communicate effectively and provide minor problem solving.

Responsibilities

• Provides homemaking and support to clients who are ill and unable to carry out normal household routines, or activities of daily living in their homes, including cleaning, laundry, child care, etc.
• Accompanies clients on walks, shopping, attending appointments, providing companionship and encouraging independence.
• Ensures meals are nutritious and considers special diets.
• Informs supervisor of client activities, problems or changes in care plan; completes forms as required.
• Completes records and time-keeping protocols with accuracy and timeliness per VHA policy.
• Supports safe client care through ongoing knowledge and skills development.

Skills

English proficiency

Physical fitness

Safety awareness

Communication skills

Job description

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” View more comments from our clients and their family members.

Pay Range $18.45- $21.06 (placement on salary range as per Collective Agreement)

VHA's Home Support Worker is responsible for providing practical household assistance, socialization, and emotional support to diverse client groups, including adults and children, to maintain the activities of daily living in the home. This may include cleaning, meal preparation, laundry, shopping and banking. Household and support activities are performed in such a manner as to encourage independence of the client and the prevention or delay of institutionalization. All activities are conducted within the policies, procedures and standards of confidentiality of VHA.

Key Areas of Accountability

• Provides homemaking and support to clients who are ill and unable to carry out normal household routines, or activities of daily living in their homes, including cleaning, laundry, child care, etc.
• Acompannies clients on walks, shopping, attending appotinments, providing companionship and encouraging client towards independence.
• Ensures that meals are nutritious and takes into consideration special diets.
• Informs supervisor of client activities, problems or changes in client care plan and compiles appropriate forms if required.
• Completes records and time keeping protocols ensuring accuracy and timely submission in accordance with VHA policy.
• Supports safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.

Required Qualifications

• 3 years’ experience in providing homemaking and personal support services, including care of seniors and children.
• Experience working in the community is an asset.
• Must be flexible and able to support a diverse client group.
• Ability to read, write and speak English (equivalent to grade 10 level).
• Demonstrated commitment to client and family centred care.
• Physically able to provide safe and timely client care.
• Demonstrate ability to recognize safety issues, communicate effectively and provide minor problem solving.

What makes VHA’s compensation unique?

• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Career development opportunities
• Employee and family assistance program
• Wellness resources
• Perks & discounts
• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.

“VHA’s team is full of amazing people who are compassionate and committed to supporting one another and to making care better for our clients and families.” - Kathryn Nichol, President and CEO, VHA Home HealthCare (VHA)

At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. Visit our Careers website for more details.

Internationally educated healthcare professionals have long been an important part of VHA’s workforce - hear from some of our staff and service providers about their experience.

Since 1925, VHA Home HealthCare has lent a helping hand to people in the community. As a not-for-profit charitable organization, we support seniors, families, people with disabilities and those living with chronic or terminal illness to live as independently as possible.

With close to 3,000 staff and service providers - including personal support workers, nurses, rehabilitation professionals, home support workers and office support staff - we provide services 24 hours a day, seven days a week to clients in their home and the community.

As a VHA team member you’ll do more than provide services to clients; you’ll build strong, long-lasting bonds and real relationships with our clients and their families.

We offer high-quality, multilingual services in southern Ontario and our work environment focuses on supporting clients and staff through client-centered care, well-connected health care teams, and continual improvement.

Our people are as diverse as the clients and communities we support and we value your unique talents. So, if you’re passionate about serving others and making a difference, you belong at VHA A Life-Changing Opportunity Providing better care to our clients and their families is what fuels us. And today we’re at the forefront. Through our community partnerships, innovation initiatives, and a focus on research and transformation, we are making an impact like never before.

To support you and your goals, there are a range of full-time, part-time and casual positions at VHA with varying schedules to meet our clients’ needs and your own. We also try to give you an interesting mix of new and repeat clients so you can build relationships and enjoy variety. We know that our team members can provide their best care when their own needs are being met. Together, we are reimagining the future of health care. Reimagine your career with VHA.

At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. We offer: The opportunity to join a leading charitable organization you can be proud of with over 95 years of experience providing high quality care. A stimulating, diverse, client and family-focused work environment with a variety of full-time and part time positions. We invest in our staff, offering continuous opportunities for learning, competitive compensation and paid orientation, a confidential and free Employee Assistance Program, and more. Eligible staff are also entitled to a pension plan and comprehensive benefits package. Best of all, we foster a supportive, and respectful team environment where we all thrive.