Home & Style Associate (Design Studio)

Mattamy Homes; Ottawa; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Annual bonus program

Bilingual

Job summary

Mattamy Homes Canada is seeking a part-time Home & Style Associate for our Design Studio in Ottawa. The role supports homeowners with excellent service, tours of the design space, and colour selection guidance during in-office hours.

Responsibilities include processing payments, keeping samples tidy, and assisting the Home & Style team with weekly inventory. Hours: Tue 5–8pm, Sat/Sun 9am–6pm. Prior design interest is a plus; bilingual candidates welcomed.

Qualifications

• High school diploma required.
• Strong customer service background.
• Interest and flair in colour and design.
• Good organizational and time management skills.
• Computer literacy with MS Office.
• Professional, customer-service oriented demeanor.
• Strong verbal and written communication.
• Ability to work in a team or independently in a fast-paced environment.
• Hours: Tue 5:00pm–8:00pm; Sat/Sun 9:00am–6:00pm.

Responsibilities

• Offer excellent customer service to homeowners during hours.
• Provide tours of the Design Studio and highlight features.
• Assist with colour selections and design queries.
• Process payments and paperwork.
• Maintain organized samples and inventory.
• Support Home & Style team.
• Weekly inventory checks.
• Other duties as needed.

Skills

Customer service

Communication

Organization

Time management

Teamwork

MS Office

Education

High school diploma

Tools

MS Office

Job description

Role

Home & Style Associate

Location

Ottawa, Ontario (in office)

Company

Mattamy Homes Canada

Department

D Design Studio

Employment Type

Part-Time (Tuesday, Saturday and Sunday)

Reports to

Home & Style Team Lead

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

What we offer

If you are looking for a position to apply your superior client service and organizational skills within a fantastic team-oriented environment, this is the perfect role for you!

As a representative of the Mattamy Design Studio, the Home & Style Associate will provide excellent customer service and assistance to homeowners during Home & Style hours ensuring all homeowners have The Best Homeowner Experience. Home & Style Associates work Tuesday (5:00 - 8:00pm), Saturdays & Sundays (9:00am – 6:00pm)

What you’ll do

• Offering excellent customer service and assistance to homeowners during browsing hours.
• Providing tours of the Design Studio while pointing out features and available options.
• Assisting with colour selections, identifying customer needs in style and individual requirements and answering design related questions.
• Accepting payments and processing paperwork.
• Ensuring samples are tidied up and placed in appropriate locations.
• Provide support for the Home & Style team.
• Completing a weekly check of product inventory.
• Other duties as needed.

What you bring

• Minimum high school diploma required.
• Strong customer service background with prior experience.
• Interest and flair in colour and design.
• Good organizational and time management skills.
• Computer literacy with experience in MS Office applications.
• A customer service obsessed personality with the ability to greet and address individuals, in a professional manner.
• Strong communication skills - both verbal and written.
• Ability to work both as part of a team and independently in a fast-paced environment.
• Required hours of work are: Tuesday (5:00pm – 8:00pm); Saturday & Sunday (9:00am – 6:00pm)

Bonus points

• Completion or enrollment in an Interior Design, Interior Decorating and/or Architecture diploma or degree program would be considered an asset.
• Bilingual

Compensation

The expected wage range for this position is $19 - $23 per hour. Actual pay may vary depending on your job-related knowledge, competencies, and skills.

You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.