Home & Style Associate (Design Studio)

mattamyhomes; Ottawa; On-site; CAD 26,000 - 32,000; Part time

Job summary

Mattamy Homes Canada is seeking a Home & Style Associate to join the Ottawa Design Studio in a part-time, in-office capacity. You will assist homeowners during browsing hours, conduct studio tours, help with colour selections, and process payments.

The role requires a high school diploma, strong customer service background, and a flair for color and design. Hours are Tue 5:00pm–8:00pm; Sat/Sun 9:00am–6:00pm; in Ottawa, Ontario.

Qualifications

• Minimum high school diploma required.
• Strong customer service background with prior experience.
• Interest and flair in colour and design.
• Good organizational and time management skills.
• Computer literacy with experience in MS Office applications.

Responsibilities

• Offering excellent customer service and assistance to homeowners during browsing hours.
• Providing tours of the Design Studio while pointing out features and available options.
• Assisting with colour selections, identifying customer needs in style and individual requirements and answering design related questions.
• Accepting payments and processing paperwork.
• Ensuring samples are tidied up and placed in appropriate locations.
• Provide support for the Home & Style team.
• Completing a weekly check of product inventory.
• Other duties as needed.

Skills

Customer service

Color & design

Organizational skills

MS Office

Communication

Teamwork

Education

High school diploma

Tools

MS Office

Job description

Role: Home & Style Associate

Location: Ottawa, Ontario (in office)

Company: Mattamy Homes Canada

Department: Design Studio

Employment Type: Part-Time (Tuesday, Saturday and Sunday)

Reports to: Home & Style Team Lead

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

If you are looking for a position to apply your superior client service and organizational skills within a fantastic team-oriented environment, this is the perfect role for you!

What you’ll do

• Offering excellent customer service and assistance to homeowners during browsing hours.
• Providing tours of the Design Studio while pointing out features and available options.
• Assisting with colour selections, identifying customer needs in style and individual requirements and answering design related questions.
• Accepting payments and processing paperwork.
• Ensuring samples are tidied up and placed in appropriate locations.
• Provide support for the Home & Style team.
• Completing a weekly check of product inventory.
• Other duties as needed.

What you’ll bring

• Minimum high school diploma required.
• Strong customer service background with prior experience.
• Interest and flair in colour and design.
• Good organizational and time management skills.
• Computer literacy with experience in MS Office applications.
• A customer service obsessed personality with the ability to greet and address individuals, in a professional manner.
• Strong communication skills - both verbal and written.
• Ability to work both as part of a team and independently in a fast-paced environment.
• Required hours of work are: Tuesday (5:00pm – 8:00pm); Saturday & Sunday (9:00am – 6:00pm)

Bonus points

• Completion or enrollment in an Interior Design, Interior Decorating and/or Architecture diploma or degree program would be considered an asset.
• Bilingual

Compensation

The expected wage range for this position is $19 - $23 per hour. Actual pay may vary depending on your job-related knowledge, competencies, and skills.

You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate a b out creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.