Home Modification Contract Specialist

WCB Alberta; Edmonton; Hybrid; CAD 101,000 - 126,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work schedules

Hybrid work opportunities

Job summary

WCB Alberta is seeking a Home Modification Contract Specialist in Edmonton, Alberta. This permanent, full-time role focuses on managing home modification projects for injured workers, coordinating providers, and ensuring quality, safety and cost efficiency.

The position requires a minimum of five years in project management within construction/renovation, familiarity with codes, and strong communication skills. Hybrid work option and competitive benefits are offered.

Qualifications

• Diploma or degree in business or a related field.
• Minimum 5 years of project management experience in construction/renovation.
• Experience with quotations, tendering processes, and contract interpretation.
• Familiarity with building codes and safety standards (OH&S, WHMIS, Barrier-Free Design).
• Exceptional interpersonal and customer service skills are required.

Responsibilities

• Manage home modification provider relationships including onboarding, orientation, training and compliance monitoring.
• Coordinate contract compliance and address provider/claim owner concerns.
• Solicit modification services from contracted and non-contracted providers provincially and out of province.
• Review plans, quotes and use of sub-trades for safety, timeliness and cost effectiveness.
• Collaborate with providers to ensure timely, safe home/work modifications.
• Support invoice processing and budget reviews.

Skills

Project management

Vendor coordination

Team collaboration

Budget oversight

Education

Diploma/degree in business or related field

PMP certification preferred

Tools

Contract management systems

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB AlbertaJob Title:Home Modification Contract SpecialistJob Type:Permanent / Full timeJob Location:Edmonton, AlbertaHome Modification Contract SpecialistEdmonton, AlbertaPermanent, Full-Time PositionPeople are at the heart of everything we do.If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB-Alberta provides protection for over two million workers and nearly 200,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.The Home Modification Contract Specialist brings construction and renovation expertise and strong business acumen to support the development and delivery of the Home Modification Program. The program provides temporary and permanent home and workplace modifications that help injured workers safely return to daily life and work. With a focus on client safety, independence, respect and fairness, you'll review home and workplace assessments and coordinate high-quality renovations for workers with severe injuries, from start to finish, while managing quality, budgets and timelines.Your Home/Workplace Modification Specialist responsibilities:Manages WCB home modification provider relationships including onboarding, orientation, training and compliance monitoring, including corrective action plan.Work with the Health Care Strategy team to manage contract compliance and address service provider and claim owner concerns as they relate to the interpretation of the contract and issues that arise.Requisitions modification services from contracted and non-contracted providers (provincially and out of province).Monitors and reviews the reports on contractors’ work to identify and resolve deficiencies.Manages the evaluation of the worker’s property to determine what modifications are possible.Participates in the inspection of homes and offices, with required providers, to confirm scope of work needed.Participates with contracted providers in preparing the home modification recommendations for approval by the claim owner.Reviews plans, quotes for pricing, proposed modifications and use of sub-trades for safety, suitability, timeliness and cost effectiveness.Collaborates with providers to ensure safe, effective residential and work modifications are identified and completed in a timely manner.Collaborates with providers and HCS-PS & BA for regular reporting on work progress and budget reviews.Support the HCS-PS processing of invoices for payments to contracted providers on approved projects to assist with monitoring provider outcomes, data analysis, interpreting findings, identifying implications/trends or issues.Create schedule for quality assurance checks to be completed by contract specialist and/or third-party providers/independent warranty inspectorsYour experience and skills:Diploma or degree in business or a related field.Minimum 5 years of project management experience in residential and commercial construction/renovation.Experience with quotations, tendering processes, and contract interpretation.Familiarity with building systems (mechanical, electrical, plumbing, carpentry).Knowledge of relevant codes and standards (Building Codes, Fire Codes, OH&S, WHMIS, Barrier-Free Design).Home inspection experience is an asset.Exceptional interpersonal and customer service skills are required (communication, team building, facilitation, consultation and negotiation skills are essential).Certifications: Project Management Professional (PMP) designation preferred.Equivalencies may also be considered.What we offer:We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and primary home residence) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee HandbookSalary: $100,683.00 to $125,816.00 per annum (Salary Grade 13)The successful candidate must reside in Alberta and be able to work in person from our Edmonton Millard Health office as required. Final candidates are required to undergo a security clearance as a condition of employment.We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.Interested candidates please apply online by submitting a cover letter and resume to Careers - WCB Alberta.Closing Date: November 10, 2026We thank all applicants for their interest; however, only candidates selected for a skills assessment, pre-interview video, and/or interview will be contacted.