Home Center Sales Associate - Wetaskiwin

Yourchamber; Wetaskiwin; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Pension plan

Employee assistance

Job summary

Wetaskiwin Co-op is seeking a Home Center Sales Associate to deliver exceptional customer service and drive sales in our home and building center. You will assist customers in selecting products, maintain an appealing sales floor, and complete training to stay knowledgeable on merchandise.

The role emphasizes teamwork, reliability, and a proactive approach to meeting customer needs while upholding store standards. Training will be provided to support product knowledge and on-site projects.

Qualifications

• Experience in a customer service environment.
• Experience in Hardware, Retail, or Building Products is an asset.
• Willingness to learn about renovation supplies, home improvement processes, hand tools, and fireplaces/woodstoves.

Responsibilities

• Provide customers with friendly, efficient, and courteous service.
• Actively engage with customers, identify needs, and suggest products and solutions.
• Keep the sales floor clean, organized, and well stocked.

Skills

Customer service

Time management

Rapport building

Willingness to learn

Job description

Wetaskiwin Co-op is located in central Alberta operating in 9 locations in 5 communities of Wetaskiwin, Innisfail, Camrose, Edmonton and Falun. We operate in a variety of product lines including consumer hardware, building products, crop inputs, petroleum, liquor and feed manufacturing. We believe in working together to serve our members and customers throughout Alberta, delivering profits back to our members and communities and investing in sustainable growth. We are looking for team members and team leaders who will embrace our Co-op brand and values of Integrity, Excellence, Community and Service.

What you’ll do:

Reporting to the Home and Building Solutions Manager, the Home Center Sales Associate is a highly motivated and customer-oriented individual who has strong attention to detail. In this role, you will be responsible for providing exceptional customer service, assisting customers in selecting the right products, and driving sales within our home and building center. Duties will include but are not limited to:

• Providing customers with good, efficient, courteous service.
• Actively engage with customers, build rapport, and identify their needs. Offer product recommendations and solutions that meet customer requirements.
• Ensure a clean, organized, and well-stocked sales floor.
• Complete up-to-date in-house training and certifications via manuals and videos.
• Assist with merchandise displays and promotions.
• Ensure the quality and condition of all merchandise meets store standards. Alert for unauthorized removal of merchandise and equipment.
• Training will be provided to complete special projects, such as onsite or internal installation and staging of hardware products.

Who you are:

You are looking for a career in the Retail industry and:

You have experience in a customer service environment with proven positive customer interactions.

Experience in Hardware, Retail, and Building Products Sales is considered an asset.

You quickly prioritize individual responsibilities and effectively manage time under deadlines.

You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.

You’re honest and trustworthy, are results-oriented and strive to be the best in what you do.

You have the willingness to learn about renovation supplies, home improvement processes, hand tools, and fireplaces/woodstoves. Training will be provided to strengthen product knowledge.

Previous Building Center and Retail experience is considered an asset.

Our Team Members receive competitive salaries, a comprehensive benefits package, an employer contributed pension plan and an employee family assistance program. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Closing date: Posting will remain open until a suitable candidate is hired.