Hoarding Coach - Toronto

VHA Home HealthCare; Toronto; On-site; CAD 31,000 - 35,000; Full time

Benefits offered by this job

Benefits and pension plan

Education and professional development

Mentorship and peer support

Career development opportunities

Employee and family assistance program

Wellness resources

Perks & discounts

Job summary

VHA Home HealthCare is seeking a Hoarding Support Coach to assist Network clients with hoarding behaviors, often with other health conditions. You will contribute to Housing Stabilization by offering emotional support, goal setting, and harm-reduction strategies.

The role involves working in clients' homes, wearing PPE, and documenting progress while ensuring safety and confidentiality under the organization’s policies. A related social service diploma is required or being pursued.

Qualifications

• Required Qualifications: Diploma in, or working toward: Social Service Worker, Addictions and Mental Health Worker, or Community Service Worker, or a related discipline.
• Excellent interpersonal skills; demonstrating tact and diplomacy with at risk clientele
• Demonstrated interest in mental health issues and compulsive hoarding
• Excellent problem solving skills, a solution-focused approach and crisis intervention techniques
• Experience working with clients with mental health
• Experience in community health is an asset
• Able to work from a client centered and harm reduction approach
• A valid driver's license and access to a vehicle is considered an asset

Responsibilities

• Provides emotional support assisting individuals with setting goals and encouraging change in relationship with items helping shift perspective and rapport with their belongings through a client centred and harm reduction approach.
• Monitors and reports any changes that may affect client’s safety immediately to Supervisor/Lead Facilitator.
• Provides ongoing notes after each session to Supervisor including logs of activities and other details as required.
• Provides activities that are conducted within the clients care/service plan and policies, procedures and standards of confidentiality of VHA Home HealthCare.
• Requires to wear PPE’s and work in home environments that are on a scale of 6+ on the CIR scale as well as squalor like and infested home environments.

Skills

Interpersonal skills

Crisis intervention

Problem solving

Solution-focused approach

Mental health awareness

Hoarding awareness

Education

Diploma in Social Service Worker or related

Job description

About VHA

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” View more comments from our clients and their family members.

Pay Range $22.42 - $25.17 (placement on salary range as per Collective Agreement)

Role Overview

VHA's Hoarding Support Coach is responsible for supporting Network clients who have hoarding behaviors accompanied with other comorbidities. These individuals have difficulties with excessive clutter and excessive acquiring that may present health and environmental risks, which can lead to a host of other issues including; personal distress to themselves and their family. The HSC will have an opportunity to positively impact the lives of individuals in helping with Housing Stabilization.

Key Areas of Accountability

• Provides emotional support assisting individuals with setting goals and encouraging change in relationship with items helping shift perspective and rapport with their belongings through a client centred and harm reduction approach.
• Monitors and reports any changes that may affect client’s safety immediately to Supervisor/Lead Facilitator.
• Provides ongoing notes after each session to Supervisor including logs of activities and other details as required.
• Provides activities that are conducted within the clients care/service plan and policies, procedures and standards of confidentiality of VHA Home HealthCare.
• Requires to wear PPE’s and work in home environments that are on a scale of 6+ on the CIR scale as well as squalor like and infested home environments.

Required Qualifications: Diploma in, or working toward: Social Service Worker, Addictions and Mental Health Worker, or Community Service Worker, or a related discipline. Excellent interpersonal skills; demonstrating tact and diplomacy with at risk clientele Demonstrated interest in mental health issues and compulsive hoarding Excellent problem solving skills, a solution-focused approach and crisis intervention techniques Experience working with clients with mental health Experience in community health is an asset Able to work from a client centered and harm reduction approach A valid driver's license and access to a vehicle is considered an asset

Benefits

• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Career development opportunities
• Employee and family assistance program
• Wellness resources
• Perks & discounts
• Staff & service provider events
• Accommodation and VHA’s commitment to DEI

Equal Opportunity and Diversity Commitment

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

Accreditation

VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Company Overview

VHA Home HealthCare (VHA) is a not-for-profit charitable organization that supports seniors, families, people with disabilities and those living with chronic or terminal illness to live as independently as possible. We provide services 24 hours a day, seven days a week to clients in their home and the community. As a VHA team member you’ll do more than provide services to clients; you’ll build strong, long-lasting bonds and real relationships with our clients and their families. We offer high-quality, multilingual services in southern Ontario and our work environment focuses on supporting clients and staff through client-centered care, well-connected health care teams, and continual improvement. Our people are as diverse as the clients and communities we support and we value your unique talents. So, if you’re passionate about serving others and making a difference, you belong at VHA.

Reimagine your career with VHA. We offer opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. We invest in our staff, offering continuous opportunities for learning, competitive compensation and paid orientation, a confidential and free Employee Assistance Program, and more. Eligible staff are also entitled to a pension plan and comprehensive benefits package. Best of all, we foster a supportive, and respectful team environment where we all thrive.