Hitch Service Technician — Towing & Tech Expert

U-Haul; Kitchener; On-site; CAD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul is seeking a Hitch Service Technician in Kitchener, Ontario. You will work in our Moving and Storage Center with hands-on technical tasks, helping customers choose and install tow packages and ensuring safe, reliable vehicle setups.

The role requires a valid driver’s license, basic wiring/tool experience, and a high school diploma. The work includes customer service, ongoing training through U-Haul University, and a supportive benefits package.

Qualifications

• Valid driver’s license and the ability to maintain a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages
• Recommend and install the right tow package on customer vehicles
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Skills

Driver's license

Basic wiring experience

Hand/power tool experience

Education

High School Diploma or equivalent

Tools

Electrical tools

Job description

U-Haul is seeking a Hitch Service Technician in Kitchener, Ontario. You will work in our Moving and Storage Center with hands-on technical tasks, helping customers choose and install tow packages and ensuring safe, reliable vehicle setups.

The role requires a valid driver’s license, basic wiring/tool experience, and a high school diploma. The work includes customer service, ongoing training through U-Haul University, and a supportive benefits package.