help desk technician

Combat Computers; Ottawa; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Free parking

Group insurance benefits

Pension plan

RRSP

Job summary

Combat Computers Inc. is seeking a permanent full-time on-site technician in Charlottetown, PE. The role involves providing network access, system support, and customer service for computer hardware and software environments.

Applicants should have a high school diploma and 2–3 years of relevant experience. The position requires working at the physical location with standard full-time hours (40/week) and a competitive hourly wage.

Qualifications

• Must have a secondary (high) school graduation certificate.
• 2 years to less than 3 years experience required.
• On-site work at the physical location; no remote option.

Responsibilities

• Give access to computer networks.
• Report on the performance of computer systems and networks.
• Respond to users experiencing difficulties with computers.
• Consult manuals and guides to research and implement solutions.
• Collect, organize and maintain a problems/solutions log for others.
• Participate in redesign of applications and software.
• Provide business systems, network and Internet support.
• Perform Web-server backup and recovery operations.
• Provide customer service.

Skills

Network access

User support

Documentation

Problem solving

Education

High school diploma

Job description

Job details

• Location 76 capital drive Charlottetown , PE C1E 1E7
• Salary 18.00 to 25.00 hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Computer hardware or software retailer/wholesaler
• Private company, corporation or industry

Responsibilities

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Perform Web-server backup and recovery operations
• Provide customer service

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Group insurance benefits
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-11-17

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.