Heavy Duty Outside Parts & Service Representative - Peterbilt

Brandt Group of Companies; City of Lloydminster; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading transportation firm is seeking an Outside Parts & Service Representative for their Lloydminster location. This position focuses on outside sales by promoting transportation parts and services to both new and existing customers. Responsibilities include developing strong customer relationships, assisting departments to enhance profitability, prospecting new accounts, and ensuring customer satisfaction through after-sales support. The ideal candidate will be committed to increasing sales and enhancing customer experience.

Responsibilities

• Develop and maintain strong relationships with new and existing customers to increase sales and satisfaction.
• Assist Parts & Service departments for better profitability and performance.
• Prospect and cold call new accounts discussing promotions and programs.

Job description

Brandt is currently seeking an Outside Parts & Service Representative for our Lloydminster Peterbilt location.

This is an outside sales position responsible for promoting and selling transportation parts and service, as well as providing after sales support to new and existing customers.

Duties & Responsibilities

• Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction
• Assist the Parts & Service departments to increase profitability and performance
• Regularly prospect and cold call new accounts to discuss new promotions and programs
• Implement yearly territory plan including a customer target list to maximize sales potential
• Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month
• Keep customers current on new products and services
• Develop prospective customers with a goal of 2 per month
• Follow-up with customers on unit and machine performance
• Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required
• Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies
• Gather competitive product and pricing information and supply to management
• Participate in all required training and development opportunities
• Follow up on customer concerns and communicate effectively to the appropriate Management Team
• Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle
• Other duties as assigned