Hearing Instrument Specialist / Audiologist

HearCanada, Inc.; Grand Bend; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus program

Benefits

RRSP matching

Job summary

HearCANADA in Grand Bend, Ontario is seeking a Hearing Care Professional to perform hearing evaluations, provide product recommendations and educate clients on features and maintenance while collaborating with the clinic team.

This full-time contract role (12–18 months) offers a base of $70,000–$100,000 CAD annually, plus a bonus program, benefits, and RRSP matching; hours are 8:30 am–4:30 pm, Monday–Friday, with some flexibility for the right candidate.

Qualifications

• Graduate of a recognized Hearing Instrument Specialist or Audiology program.
• Unrestricted ability to practice in the Audiology field and registration with the provincial governing body in good standing.
• Working knowledge of hearing health care products and services with diagnostic/dispensing experience.
• Excellent communicator with professional rapport with clients and team members.
• Comfortable making product and service recommendations and providing patient-centric education.

Responsibilities

• Provide audiological assessments and hearing evaluations for clients.
• Stay updated on trends in hearing aid promotions, fittings, and technology to inform recommendations.
• Build relationships with clients to ensure appropriate care and post-care solutions.
• Collaborate with clinic team to support walk-ins and inbound calls.

Skills

Communication

Customer service

Audiology knowledge

Product recommendations

Education

Hearing Instrument Specialist

Audiology program

Job description

About Us

Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver

Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.

Position Overview

As a Hearing Care Professional with HearCANADA, you are passionate about the hearing healthcare of our clients. In this role, you will be responsible for performing hearing evaluations, ensuring a high standard of client care, making product recommendations, ensuring product adoption through client education and training on features and maintenance, and collaborating closely with colleagues to address client concerns, maintain records, and participate in local events.

Position Details

• Job Type: Full-time, contract (employee leave)
• Contract Length: 12-18 months (expected duration until ~June 2028)
• Location: Grand Bend, Ontario - HearCANADA clinic
• Hours: Monday through Friday 8:30 am - 4:30 pm local time (some flexibility in hours/working days for the right candidate may be considered based on this being a contract role)
• Compensation Package: $70,000 - $100,000 annual base earnings based on experience + an attractive bonus program + benefits + RRSP matching

What You Will Do

• Support existing and new clients in their hearing journey by providing an assortment of audiological assessments and hearing evaluations
• Staying abreast of new trends in hearing aid promotions, fittings, and technological advancements to make the most meaningful recommendations to clients
• Building relationships with clients to ensure appropriate care is provided and post-care solutions are recommended
• Collaborating with our clinic team members to support both walk-in clients and inbound phone calls

What We Are Looking For

• A graduate of a recognized Hearing Instrument Specialist (or other provincial equivalent) or Audiology program
• Unrestricted ability to practice in the Audiology field and registration with your provincial governing body in good standing
• Working knowledge of hearing health care products and services with diagnostic/dispensing experience
• An excellent communicator who can establish a professional and individualized rapport with clients and team members
• Comfortability in making product and service recommendations to clients and providing patient-centric education to clients to ensure product adoption
• Experience with WSA brands (Widex, Signia, and/or Rexton) would be a definite asset, though not required

HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication.

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via [e-mail].