Healthcare Benefits & Programs Specialist- Canada & US

GE Aerospace; Quebec; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading aerospace corporation is seeking a Healthcare Benefits & Programs Specialist. This critical role involves managing and improving benefit programs for employees in Canada and the U.S., ensuring compliance and delivering outstanding service. Candidates should possess a degree in Human Resources or related fields and be bilingual in Canadian French and English. Responsibilities include collaboration with plan administrators and adherence to best practices for optimal service delivery.

Qualifications

• Bachelor's degree in Human Resources or related business degree or high school diploma with 5+ years experience.
• Proficient in Canadian French and English.

Responsibilities

• Oversee implementation and management of benefit programs.
• Ensure plan compliance by monitoring regulations.
• Coordinate and report annual health and welfare audits.

Skills

Proficient in both written and verbal communication skills in Canadian French and English

Strong analytical skills

Ability to offer new solutions

Experience in data reconciliation, analytics

Proven ability to drive Lean methodologies

Effective collaboration with cross functional teams

Education

Bachelor's degree in Human Resources or related business degree

High school diploma / GED with at least 5 years of experience

Job description

Healthcare Benefits & Programs Specialist- Canada & US

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Job Description Summary

The Healthcare Benefits & Programs Specialist supporting Canada and the U.S. will oversee the implementation and management of GE Aerospace's benefit programs and services. This role ensures high-quality execution and process efficiency to support HR operations, services, and tools. Responsibilities include administering benefit programs, providing operational support, and delivering exceptional service. By adhering to best practices and standard work, the specialist will drive improvements in customer service levels and optimize delivery processes and services.

Job Description

Essential Responsibilities:

• Collaborate with plan administrators to deliver exceptional benefits using relationship management, lean metrics, escalation handling, and daily operations oversight.
• Ensure plan compliance by monitoring regulations and informing leadership of gaps and new requirements.
• Coordinate and report annual health and welfare audits, track risk items to closure, and assist with mitigation plans.
• Support annual enrollment and regulatory requirements through updated communications and system documentation.
• Manage annual health and welfare handbook updates in collaboration with subject matter experts and legal teams.
• Partner with vendors to ensure efficient service delivery and adherence to standard work practices.
• Analyze and resolve benefit and eligibility issues promptly.
• Respond to client inquiries within reasonable timeframes, following established problem resolution and escalation procedures.
• Support benefit plan changes and implementations through testing and validation pre/post-implementation.
• Govern benefit and eligibility administration, ensuring compliance with system plan rules (eligibility, enrollment, deductions, etc.).
• Maintain lean boards to monitor workload and key performance indicators, identifying trends and opportunities for process improvements.
• Develop, implement, and sustain functional standard work to drive efficiency and consistency.
  
  

Qualifications/Requirements

• Bachelor's degree in Human Resources or related business degree from an accredited university or college or a high school diploma / GED with at least 5 years of experience in Human Resources/Benefits Administration.
• Proficient in both written and verbal communication skills in Canadian French and English
  
  

Desired Characteristics

• Demonstrated knowledge and experience conducting regulatory, legal, or business research.
• Strong analytical skills to assess information quality and ask critical questions.
• Ability to offer new solutions to problems outside of set parameters.
• Experience in data reconciliation, analytics, and performance metrics interpretation.
• Knowledge of typical benefit offerings, administration, industry practices, products, and methodologies.
• Proven ability to drive Lean methodologies with a strong analytical and problem-solving mindset.
• Ability to effectively project manage small to mid-scale workstreams within projects.
• Excellent written communication skills, delivering concise recommendations for decision-making.
• Effective collaboration with cross functional teams.
  
  

Additional Information

Relocation Assistance Provided: No

• This is a remote position
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Aviation and Aerospace Component Manufacturing

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