Healthcare Affairs Manager, Alberta

Boehringer Ingelheim; Calgary; On-site; CAD 138,000 - 184,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive benefits plan

Defined Contribution Pension Plan

Employee and Family Assistance Plan

Leadership development programs

Health and wellness programs

Job summary

Boehringer Ingelheim Canada is seeking a strategic field-based professional to co-create healthcare system solutions that improve patient outcomes and system efficiency. You will collaborate with Patient Access, HAS, RCAD, and other teams to align partnerships with MoH priorities and brand strategies.

Responsibilities include managing customer journeys, engaging with physicians and other HCPs, and developing scalable delivery projects with stakeholding partners to drive advocacy and success

Qualifications

• University degree (Health Sciences or Business preferred).
• Experience in healthcare industry and key account management is expected (3–5 years).
• Experience in developing and implementing innovative customer partnerships is a plus.

Responsibilities

• Co-create healthcare system solutions to improve patient outcomes and system efficiency across assigned accounts.
• Manage customer journeys and stakeholder interactions across multiple channels (face to face, digital, CME, etc.).
• Identify and execute delivery enhancement projects with partners to generate advocacy with health system stakeholders.
• Prospect and establish partnerships with high potential accounts to scale healthcare system improvements.

Skills

Communication skills

Public relations

Business acumen

Diplomacy

Networking

Negotiation

Interpersonal skills

Education

University degree (Health Sciences or Business)

Job description

Position

This job posting is for an existing vacant position.

• In cooperation with Patient Access, generate healthcare system improvement partnerships that can be used by Market Access to create advocacy and / or partnership opportunities with payers (including non brand specific initiatives)
• In cooperation with Healthcare Affairs Solutions (HAS) and Regional Customer and Account Director (RCAD), develop healthcare system efficiency/ effectiveness improvement partnerships that are aligned to evidence based therapeutic guidelines
• Prepare the market for future Boehringer Ingelheim innovations by ensuring the healthcare system is able to of operationalize the innovation
• Facilitate introductions and engagement opportunities for other customer facing teams By co-developing healthcare system change solutions that are aligned to MoH objectives

Responsibilities

• For assigned accounts positions Boehringer Ingelheim Canada as a true Pharma partner by co-creating healthcare system solutions that improve patient outcomes and system efficiency as per customer requirements. Demonstrates an exceptional understanding of the customer and the customers business model/ needs. Orchestrates customer centric engagements in collaboration with cross-functional internal and external stakeholders (physicians, nurses, pharmacists and other HCPs) in order to achieve customer objectives. System change initiatives are to be aligned to Ministry of Health priorities and support the Integrated Brand Strategy as required (advocacy generation, system efficiency/ effectiveness, etc.)
• Accountable for the implementation of appropriate customer journeys, programs and actions guided by brand CSFs, customer needs & insights. Manages all customer/ stakeholder/account interactions (face to face, digital, OLA, CME, etc) for assigned accounts. Support customer facing team with introductions and engagement opportunities where appropriate
• In collaboration with Patient Access/ Medical and RCAD identify and execute healthcare system delivery enhancement projects that can be used to generate advocacy with political stakeholders
• Prospect new high potential accounts/ stakeholders that can provide opportunities for scalable healthcare system improvement initiatives. In cooperation with Healthcare Affairs Solutions and Establish partnerships that can be leveraged or scaled to facilitate achievement of both MoH and Boehringer Ingelheim objectives
• Achieve and maintain product listings within assigned Regional Health Authority (RHA) customers

This position is field-based. Field-based roles require employees to be located in the area/region where their role is based to be close to our customers.

Requirements

• University degree (Health Sciences or Business preferred)
• Experience in rare disease is an asset
• Specialized knowledge of the inter-relationships between the pharmaceutical industry and above mentioned healthcare stakeholders (e.g. regional health authorities, healthcare institutions, disease management groups, buying groups, pharmacies, wholesalers, primary care health teams, home care organizations, professional organizations, etc.), gained through:
• previous key account management positions in the healthcare industry (3 to 5 years) or
• pharmaceutical marketing/sales experience in both primary and specialty care and with experience in developing and implementing innovative customer partnerships (3 to 5 years)
• Superior communication, public relations skills and strong business acumen
• Superior diplomatic, networking, negotiation and interpersonal skills

Total Rewards

• generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees)
• comprehensive and flexible benefits plan
• Defined Contribution Pension Plan with company matching of RRSPs
• Employee and Family Assistance Plan
• employee and leadership development programs
• programs to support overall health and wellness for employees

Our total rewards philosophy reflects and recognizes employee contributions to the company.

Visit https://www.boehringer-ingelheim.com/ca/careers/explore-our-company/benefits-rewards

The salary range for this position is from $138,150 to $184,230. Performance, relevant experience and competency in the role will be a key factor in driving the compensation offered. In addition, this position is eligible for a variable bonus target opportunity of 15% of the annual base salary.

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Boehringer Ingelheim Canada does not use artificial intelligence to screen, assess, or select applicants in the recruitment process.

Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

Why Boehringer Ingelheim

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you’ll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com

Application Deadline

Applications for this position will be accepted until September 24, 2026.