Health, Safety and Benefits Administrator

Canadian Niagara Hotels; Niagara Falls; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Comprehensive Health & MedicalCoverage

Career Growth & Development

Employee hotel and dining discounts

Ontario Attractions Reciprocal Program

Parking

Transit access

Job summary

Canadian Niagara Hotels seeks a Health, Safety and Benefits Administrator to coordinate occupational health and safety programs, WSIB reporting, and employee benefits administration. You will support return‑to‑work processes and maintain accurate benefits records with Dayforce, contributing to legislative compliance and employee service.

This role suits someone with 1+ year in HR admin, a focus on benefits and safety, and a willingness to grow within a supportive HR team across our Niagara Falls

Qualifications

• 1+ year of administrative experience, preferably in Human Resources
• Experience with group employee benefits programs and health and safety administration
• Degree or diploma in Human Resources, Business Administration or related field
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities
• Comfort working with reports and data, and spotting discrepancies
• Clear, friendly communication and ability to handle sensitive matters with empathy

Responsibilities

• Coordinate and administer health and safety programs and WSIB reporting
• Administer employee benefits enrolments, changes and leaves
• Maintain benefits records and processes in Dayforce
• Prepare and reconcile benefits reports and payroll-related records
• Support return-to-work processes and incident investigations
• Assist with Joint Health & Safety Committees and inspections

Skills

Organized

Detail-oriented

Approachable

Discreet

Eager to learn

Team player

Education

Degree or diploma in Human Resources, Business Administration or related field

Tools

Dayforce

Job description

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey– to name a few. Paired with a wide selection of modern amenities that include a large selection of unique event and meeting spaces, full-service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade make our property locations unparalleled.

ABOUT THE ROLE

As our Health, Safety and Benefits Administrator, you'll coordinate and administer CNH’s occupational health and safety programs, workers' compensation claims, return-to-work processes and employee benefits plans. You'll help us meet legislative requirements, keep our reporting accurate and give employees and managers the support they need.

This is a great opportunity for someone with some hands‑on HR administration experience who wants to grow their career in health and safety and benefits, with the support of an experienced HR team behind you.

WHO WE'RE LOOKING FOR

You're organized, you care about getting the details right, and you want to build your career in Human Resources. You have at least a year of administrative experience, ideally in HR, and some hands‑on experience with group benefits and health and safety administration that you're ready to build on. You'll thrive in this role if you are:

• Organized. You keep track of forms, follow‑ups and deadlines, and you're comfortable juggling several tasks at once.
• Detail-oriented. You like accurate records and you notice when something doesn't add up, like a missing enrolment form or a deduction that looks wrong.
• Approachable. Employees feel comfortable coming to you with questions about their benefits or a workplace injury, and you respond with patience and empathy.
• Discreet. You understand that personal, medical and claims information is confidential, and you handle it professionally.
• Eager to learn. You're keen to deepen your knowledge of Ontario's health and safety, WSIB and employment legislation, and you know when to ask questions or elevate to senior HR team members.
• A team player. You enjoy supporting managers, Joint Health & Safety Committees and your HR colleagues to keep things running smoothly.

ESSENTIAL FUNCTIONS

Health & Safety and WSIB

• Demonstrates and exemplifies company core values in all daily activities and responsibilities.
• Acts as the initial point of contact for Ministry of Labour and WSIB inquiries, notices and visits, escalating complex matters to senior members of the Human Resources team.
• Supports business units in maintaining active Joint Health and Safety Committees (JHSCs) and tracking required workplace inspections and investigations.
• Helps answer questions about health and safety requirements under Ontario's Occupational Health and Safety Act, Workplace Safety and Insurance Act and related legislation, escalating interpretation questions to senior HR.
• Administers and ensures timely reporting of all workplace accidents and reportable incidents to the applicable government agencies (MOL/WSIB) in accordance with legislative requirements.
• Assists with accident investigations, including documenting root causes and corrective actions to prevent similar incidents.
• Administers the return-to-work program for injured employees, ensuring appropriate coordination and follow‑up.
• Completes monthly reconciliation and correction of WSIB accident costs.

Benefits Administration

• Administers employee benefits enrolments, terminations, coverage changes and employee status updates.
• Responds to employee benefits inquiries and liaises with insurance providers to resolve issues.
• Maintains accurate benefits records and processes changes through Ceridian Dayforce.
• Prepares and reconciles benefits reports to ensure the accuracy of employee enrolments, coverage and related deductions.
• Coordinates benefits administration related to employee leaves, returns to work and terminations.
• Maintains benefits reports and generates payroll‑related Employee Information Records (EIRs) to update employee benefits status.
• Supports the administration of both insured and Administrative Services Only (ASO) benefits plans.

WHAT YOU'LL NEED

• 1+ year of administrative experience, preferably in Human Resources
• Previous experience with a group employee benefits program (e.g., Sun Life) and with health and safety administration
• A degree or diploma in Human Resources, Business Administration or a related field
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines
• Comfort working with reports and data, and spotting discrepancies when something doesn't look right
• Clear, friendly communication skills and the ability to support employees with sensitive matters with empathy and professionalism

Sound judgement and discretion when handling confidential employee information

A willingness to learn Ontario's Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, Employment Insurance, Fire Code, Human Rights Code and related legislation

WHAT WILL HELP YOU

• Experience using Dayforce
• Knowledge of insured and Administrative Services Only (ASO) benefits plans

WHY WORK FOR CANADIAN NIAGARA HOTELS?

No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. With more than 200 different career choices across our four business segments (hotels, restaurants, specialty retail and entertainment/attractions), we offer career training programs and opportunities developed by some of the world's most valued brands. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

BENEFITS WE OFFER OUR ASSOCIATES

• Comprehensive Health & Medical Coverage: Prescription drugs, dental coverage, life and AD&D, paramedical and extended health care, and out-of-country emergency travel insurance and assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth through cross‑training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Hotel room and dining discounts at world-renowned hotels (available at brand‑name properties only).
• Ontario Attractions Reciprocal Program: Free or discounted admission to other member locations across Ontario.
• Convenient Parking: Complimentary or reduced‑rate parking, depending on location.
• Easily Accessible by Public Transit: Several Niagara Region Transit stops within a short walk.

This is “Where Great Careers Happen.” Join a team that empowers you to make a difference, deliver results and grow your career. Take the next step in building your career with us!

canadianniagarahotelscareers.ca

Follow Canadian Niagara Hotels on social media. #TEAMCNH

Placement within the hiring range is based on skills, experience and accomplishments in comparable roles.

We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.