Health Records Clerical Officer

NHS Ayrshire & Arran; Margaret; On-site; CAD 5,500 - 6,300; Part time

Benefits offered by this job

Flexible working

Job summary

NHS Scotland is seeking a Clerical Officer for a part-time post (5 hours every 2 weeks, 0.14 WTE). The role covers MIU at Queen Margaret Hospital and bed bureau duties at Victoria Hospital, with occasional support at A&E reception.

You will provide front-line service to patients and ensure accurate data entry into TrakCare. Applicants should have Standard Grade passes in English and Arithmetic, good keyboard skills, and the ability to work independently and in a team.

Qualifications

• Education to Standard Grade or equivalent with passes in English and Arithmetic

Responsibilities

• Provide admin/clerical support within Health Records Department
• Work within Bed Bureau team, covering MIU at Queen Margaret Hospital
• Provide front line service to patients at MIU and A&E
• Record patient attendance and admissions via TrakCare
• Run off reports and update data; prepare and scan medical casenotes/ED cards
• Upload records to the clinical portal; assist with ad hoc tasks from Health Records Supervisors

Skills

Typing

Organisational skills

Listening skills

Communication

Flexibility

Education

Standard Grade English

Standard Grade Arithmetic

Tools

TrakCare

Job description

Part-Time Post - 5 Hours (0.14 WTE)

We are offering a part-time position working 10 hours every 2nd week as outlined below:

Every 2nd week at MIU, Queen Margaret Hospital

• Saturday: 8am - 1pm
• Sunday: 8am - 1pm

These shifts attract enhanced pay rates in line with organisational policy.

We require a Clerical Officer to provide admin/clerical support within the Health Records Department at Victoria Hospital, Kirkcaldy.

It will be the job holder’s responsibility to work within Bed Bureau team, covering MIU at Queen Margaret Hospital. There may be the occasional need to provide support to the Bed Bureau team at Victoria Hospital which includes A&E reception.

Working in MIU and A&E, there is a need for the job holder to provide a front line service to patients arriving at each department and is vital for the provision of recording of patient attendance and admissions via Trakcare. There is a need for the job holder to be confident in dealing with anxious and upset patients/relatives showing empathy and delivering professional customer service.

Administrative tasks will include running off reports and accurately updating data along with preparing and scanning medical casenotes/ED cards, uploading to the clinical portal.

Adhoc duties may be requested by Health Records Supervisors ensuring efficiency across the 24/7 Inpatient and Emergency team.

A level of accuracy and attention to detail is essential for this role due to data being uploaded to a live clinical system.

Relevant admin/clerical experience is required as is the ability to prioritise and deal with the day to day workload in a busy environment. You will be required to work both independently and as part of a team.

Brief description of the main skills knowledge and experience required for the post:

Candidates should be educated to Standard Grade (or equivalent) with passes in English and Arithmetic. You must also have good keyboard/typing skills with the ability to work on your own initiative. Good organisational & listening skills are essential as well as a flexible approach to working. A level of English language competency and communication skills necessary to perform this role safely and effectively is required.

Informal enquiries: Catherine Anderson, Gina McLennan or Zach Haggart [e-mail], [e-mail], [e-mail]

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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