Health Information Training Coordinator

Winnipeg Regional Health Authority; Manitoba; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

A leading health organization in Manitoba is seeking a Training Specialist to enhance health systems training. The role involves developing training materials, analyzing needs, and supporting system implementations. Ideal candidates will have strong leadership and communication skills, with a focus on continuous improvement in health information services.

Qualifications

• Minimum 2 years of experience in health information services.
• Experience in educational programming including training requirements analysis.

Responsibilities

• Analyze training requirements to support operational needs.
• Develop and maintain training strategies and materials.
• Support implementations of the Electronic Patient Record.

Skills

Leadership

Communication

Analytical Skills

Problem Solving

Time Management

Education

Adult Education Certification

Job description

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Site: Shared Health -Health Sciences Centre

Department / Unit: SH - Health Information & Data Integrity

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 06/02/2025

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Reporting to the Manager, Health Information & Data Integrity, the incumbent will provide expertise in the development and implementation of training programs to support health systems users within Shared Health and across the province:

• Analyze training requirements to support ongoing operational and project needs.
• Develop and maintain training strategies and material (e.g., Quick Reference Guides, workflow diagrams) to meet operational and project requirements.
• Engage with stakeholders using change management strategies throughout implementation and enhancement processes in both project and operations environments.
• Support implementations of the Electronic Patient Record (EPR) and other health systems to address training requirements.
• Support Health Information and Data Integrity operational and project initiatives through planning, document management and information management with internal and external stakeholders.
• Coordinate and participate in the orientation of new employees and ongoing staff health systems training for project and operational activities.
• Ensure that training material and strategies, and other Health Information and Data Integrity documentation, are standardized and adhere to site, regional, and provincial policies.
• Develop and maintain documentation to support provincial standardization of registration and other health information processes.
• Utilize a variety of media to create training material such as videos, PowerPoint presentations and Quick Reference Guides.
• Incorporate an evaluation component into training material to facilitate continuous improvement.
• Support users through troubleshooting and the management of the HIS Support Group phone and email.
• Collaborate with appropriate Solutions Groups at Digital Shared Services to ensure optimal functioning, integration, and implementations of the health systems used in provincially.
• Perform other duties as assigned.

Experience

• Minimum 2 years of experience in a health information services environment required.
• Experience in the planning and coordination of educational or professional programming including: analyzing training requirements, course development, facilitation, implementation, evaluation and scheduling.
• Sound understanding of EPR and other health information systems in order to develop corresponding training strategies.
• Experience working with multiple disciplines and across the health system is an asset.
• Experience with change management and project management methodologies.

Education (Degree/Diploma/Certificate)

• A combination of education and experience may be considered.

Certification/Licensure/Registration

• Licenses and registrations consistent with educational and professional background.
• Active member in good standing of an associated regulatory body as appropriate.
• Certification in Adult Education and e-learning technologies an asset.

Qualifications and Skills

• Demonstrated staff level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
• Demonstrated knowledge of adult learning educational techniques in order to develop or customize and train new or existing employees on systems applications.
• Demonstrated communication skills (written and verbal) and the ability to present effectively to large or small groups.
• Demonstrated strong analytical and problem-solving skills.
• Must be self-directed and able to work independently and in a team environment.
• Excellent organization, time management, interpersonal skills.
• Must be able to work flexible hours as required to accommodate service requirements of source system organizations.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings throughout the organization, and to lift and carry items of up to approximately 10 kg.
• Ability to work under pressure, to meet competing demands and deadlines, and to deal effectively with difficult and sensitive situations. Interruptions to respond to questions are common; incumbent can schedule dedicated and focused time for planning and concentration.
• Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg.
• Hours of work may be adjusted to evenings, nights or week end shifts as required to meet training requirements.
• Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should selectthe "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.