Health Educator / Nutritionist

Vitasave; North Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in health and wellness is seeking a passionate Health Educator to join their North Vancouver team. In this dynamic role, you will engage with customers, providing valuable information on health products and lifestyle choices. You'll be part of a supportive team dedicated to promoting wellness and ensuring customer satisfaction. This position offers full-time hours, competitive pay, and opportunities for mentorship and growth. If you're enthusiastic about health and fitness and enjoy helping others, this is the perfect opportunity to make a difference in people's lives while advancing your career.

Benefits

Competitive pay

Team dinners

Staff discounts

Exclusive entrance to trade shows

Mentorship opportunities

Networking opportunities

Positive teamwork environment

Easy transit access

Qualifications

• 1-5 years experience in retail or customer-facing roles.
• Strong knowledge of nutrition, fitness, and mental health.

Responsibilities

• Provide accurate information on health products and benefits.
• Assist customers with product selection based on health needs.
• Maintain a safe and healthy work environment.

Skills

Registered Holistic Nutritionist

Health-related certificate

Knowledge of health and wellness

Customer engagement

Communication skills

Computer skills

Food Safe Level 1

Retail experience

Education

Degree in Nutrition or related field

Certification as Registered Holistic Nutritionist

Job description

About the Company:

Vitasave is a Canadian-based, omnichannel health & wellness retail company. We sell natural health and wellness products through our online storefronts and through our brick & mortar retail stores.

Our mission is to help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of health so our customers can enjoy more of what life has to offer.

About the job:

Are you passionate about health and fitness? Do you thrive on building long-term relationships with customers? Can you work in a team environment? If you answered yes to all these questions, chances are you’ll make a great fit for our retail team, and we’d love to meet you!

Vitasave seeks a dynamic Health Educator to join our team at the North Vancouver retail storefront. You’ll join a team of deeply passionate individuals who work together to ensure customers are happy and the store is always at its best. In this role, you will help promote wellness and provide information on health-related products and lifestyle choices. As a Health Educator, it is important to have an approachable demeanor, unwavering passion for health and wellness, and a genuine interest in helping others improve their lives.

Skills / Qualifications:

• Background in nutrition as a Registered Holistic Nutritionist or similar certification/degree.
• RHN, IHN, or health-related certificate.
• Strong knowledge of health and wellness including fitness, nutrition, and mental health.
• 1 - 5 years experience working in a retail or customer-facing role, particularly in health-focused environments (e.g., health food stores, fitness centers, wellness clinics).
• Excellent communication skills to engage with customers and explain simple to complex health inquiries.
• Ability to work in a fast-paced environment and provide personalized attention to customers.
• Flexibility to work during weekends, holidays, and varying hours needed.
• Strong computer skills.
• Food Safe Level 1.

Role and Responsibilities:

• Provide accurate information to customers about the health benefits of various products (e.g., supplements, healthy food items).
• Answer customer inquiries and offer guidance regarding product ingredients, health claims, and usage.
• Offer advice on healthy living, including nutrition, exercise, and mental well-being.
• Assist customers in selecting the right product based on their individual health needs and goals and ensure accurate POS transactions.
• Help customers understand and navigate store promotions related to health products.
• Stay informed about the latest health trends, new products, and scientific research related to health and wellness.
• Understand how to open and close the store with proper procedure.
• Maintain a safe and healthy work environment by following company standard operating procedures.
• Assist with inventory management, receive and stock product deliveries.
• Take part in specific tasks that help ensure our store runs smoothly.

What we can offer:

• Competitive pay - $20-$22/hour based on experience.
• Full-time hours.
• Team dinners - one information session in a month with industry’s top brands, consisting of complementary food at a restaurant of our choosing and a product knowledge seminar showcasing new and trending supplements.
• Staff discounts - discounts at both our retail store and HQ to make sure that you too can keep on top of your health.
• Exclusive entrance to trade shows - CHFA, VegeExpo & The Wellness Show.
• Mentorship and opportunity for growth.
• Networking and health promotion opportunities.
• Fun and positive teamwork environment.
• Easy to transit.

Thank you for considering a career with Vitasave. While we appreciate all applications, only candidates selected for an interview will be contacted.