Health & Beauty Advisor

Healthy Planet; Richmond Hill; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Amazing environment

Medical benefits

Employee discounts

Growth opportunities

Career education

Inclusive culture

Fitness discounts

Job summary

Healthy Planet in Richmond Hill, ON is seeking a Health & Beauty Advisor to guide customers toward wellness and beauty solutions. You will provide personalized skincare advice, demonstrate products, and help shoppers feel confident and empowered throughout their visit.

The role emphasizes customer care, product knowledge, and teamwork in a fast-paced retail environment with evenings and weekends availability.

Qualifications

• 2-3 years of experience in a retail or client-facing advisor role.
• Strong passion for natural health, beauty, and eco-conscious products.
• Experience in the beauty industry (sales, cosmetics, or skincare) is a strong asset.
• Energetic, confident, and personable, with the ability to engage diverse customers.
• Excellent verbal communication, sales, and problem-solving skills.
• Ability to thrive in a fast-paced environment with flexible availability, including evenings and weekends.

Responsibilities

• Greet customers and assess their skin, hair care, or cosmetic needs.
• Recommend appropriate health and beauty products, including skincare, cosmetics, and natural alternatives.
• Offer in-store mini-makeovers, demonstrations, and personalized skincare suggestions.
• Deliver an exceptional customer experience through product education and attentive service.
• Process transactions accurately using POS systems.

Job description

Richmond Hill East, Richmond Hill N, ON, CA

More Than Health & Beauty—It’s Empowerment in Every Interaction.

At Healthy Planet, beauty is about more than how you look—it’s about how you feel.

As a Health & Beauty Advisor, you’ll be the trusted guide who helps customers feel radiant, confident, and empowered—inside and out.

You’ll bring your passion for wellness and beauty to every conversation, offering personalized advice and expert recommendations that make a real difference. Whether you’re sharing skincare tips or showcasing natural cosmetics, your care and knowledge will inspire customers to embrace their best selves.

If you love connecting with people, have an eye for detail, and want a role where your passion truly shines, this is the place for you.

Key Responsibilities

Customer Experience & Product Guidance

• Greet customers and assess their skin, hair care, or cosmetic needs.
• Recommend appropriate health and beauty products, including skincare, cosmetics, and natural alternatives.
• Offer in-store mini-makeovers, demonstrations, and personalized skincare suggestions.
• Deliver an exceptional customer experience through product education and attentive service.

Sales Strategy & Store Operations

• Encourage product sales by building trust and communicating product benefits clearly.
• Collaborate with team members and management to execute department sales strategies.
• Meet or exceed sales goals while supporting customers’ wellness and beauty objectives.
• Process transactions accurately using POS systems.
• Follow store schematics and enhance visual merchandising with an eye for detail and creativity.
• Maintain product inventory and ensure stock levels and displays meet store standards.

Reporting & Development

• Prepare basic sales reports and performance summaries as required.
• Attend staff meetings and participate in ongoing training programs.
• Stay informed on the latest health, beauty, and skincare trends.
• Share knowledge with team members and support cross-departmental collaboration.

Training & Compliance

• Completion of required Lessonly training modules
• Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
• Help drive in-store wellness events, product demos, and customer workshops.
• Demonstrated commitment to attendance, punctuality, team collaboration, and reliability

Other Duties

• Perform additional tasks and responsibilities as assigned.

Qualifications:

• 2-3 years of experience in a retail or client-facing advisor role.
• Strong passion for natural health, beauty, and eco-conscious products.
• Experience in the beauty industry (sales, cosmetics, or skincare) is a strong asset.
• Energetic, confident, and personable, with the ability to engage and assist diverse customers.
• Excellent verbal communication, sales, and problem-solving skills.
• Ability to thrive in a fast-paced environment with flexible availability, including evenings and weekends.

You’ll Thrive Here If You Are.

• Passionate about wellness, beauty, and helping others feel their best—inside and out.
• A natural people-person who loves sparking meaningful conversations and making others feel seen and supported.
• Energized by a fast-paced retail environment where every day is different.
• Excited to learn, grow, and stay current with trends in health, skincare, and clean beauty.
• Comfortable taking initiative and contributing creative ideas to elevate the customer experience.
• Someone who sees teamwork as a superpower—not just a job requirement.
• Enthusiastic, dependable, and genuinely invested in making a positive impact—on customers, your team, and the planet.

What We Offer:

• An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
• Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
• Exclusive employee discounts on our products—treat yourself while you help others find what they love
• Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
• Career-focused continuing education and development opportunities
• A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
• GoodLife Fitness corporate membership discounts

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled