Health Administration Office Manager

Neskonlith; Chase; On-site; CAD 60,000 - 64,000; Full time

Job summary

Neskonlith Health Centre is seeking a Health Administration Office Manager to support the Health Director and department. You will coordinate recruitment, oversee administrative systems, help with work plans and budgets, and ensure day-to-day operations run smoothly.

This full-time role requires strong organization, confidentiality, and the ability to support staff and community programming. Experience in health administration or HR and proficiency with office software are preferred.

Qualifications

• Diploma/Degree in Business Administration, Health Administration, Human Resources or related field (or equivalent).
• Experience supporting programs and services, budgeting, financial processes and office administration.
• Demonstrate ability to interact with people in a sensitive, tactful, diplomatic and professional manner.

Responsibilities

• Recruitment and staffing for Health designated positions across the department.
• Assist in developing draft work plans and budgets for the Health Department.
• Maintain administrative systems and ensure efficient, high-quality service delivery.

Skills

Confidentiality

Interpersonal skills

Multidisciplinary teamwork

Strong communication

Education

Business/Health Administration degree

Tools

Paydirt/Adagio

MS Office

Job description

Title of Position: Health Administration Office Manager
Salary: $60,060-$63,700 annually, dependent on experience
Full-time/Part-time: Full-time (Mon-Fri) 8:30AM-4:00PM
Supervisor & Department: Report to Health Director,

General Purpose of Position: The Health Administration Manager plays a key operational role supporting the Health
Director and the Health Department. This position is responsible for coordinating, recruitment, and overseeing
administrative systems, supporting program and service delivery, supporting workplan and budgeting and ensuring day
to-day operations of the Health Centre. This role requires strong organization, attention to detail, and the ability to support
staff in delivering efficient, effective health programming to the community.

Key Responsibilities

• 1. Recruitment and Staffing:
  
  • Lead the recruitment process for Health designated positions
  • Manage job postings, resume screenings, coordination for interview schedules and communication with candidates, with Neskonlith Human Resources and accordingly to Neskonlith Health Polices.
  • Coordinate and completion of staff performance and annual reviews for the Neskonlith Health Department.
  • Annual Personnel forms and checks.
• 2. Program Administration:
  
  • Assist the Health Director in developing draft work plans and budgets and ongoing through to March 31
  • Providing coordination and administrative support for programs and services for:
    
    • i. Indigenous Services Canada: Income Assistance, and Prevention
    • ii. First Nations Health Authority: Community Health Representative, NNADAP, Home and Community Care Program
• 3. Operational and Administrative Support:
  
  • Maintain administrative systems and workflows that support efficiency and high-quality service delivery.
  • Review existing office processes, identify gap inefficiencies for recommendations
  • Ensure a smooth and organized office environment, supporting staff with scheduling, forms, documentation and general administrative needs.
• 4. Department Coordination:
  
  • Support the Health Director in advancing the vision and mission, strategic plans, operational plans and community comprehensive plan.
  • Assist with meeting coordination, documentation, and follow up to ensure clear communication and direction
  • Monitor departmental timelines, tasks and deliverables to support effective project management.
• 5. Relationship Building and Observation:
  
  • Relationship- building and observing to ensure the Health Department staff and contributing to creating a team environment and building understanding of others.
  • Encompass a mixture of different soft skills and positive relations that support the contribution to the interaction of staff, leadership and community members.

Key Duties

• Supervising teams: Overseeing a team of Health staff to ensure smooth operations.
• Developing administrative processes: Creating and improving administrative processes to enhance efficiency.
• Ensuring information flow: Maintaining an adequate flow of information throughout the organization.
• Budgeting and financial management: Managing budgets and financial responsibilities.
• Facilitating communication: Acting as a key connection between departments to ensure effective communication.
• Supporting HR and finance functions: Assisting with human resources and finance operations.
• Maintaining office infrastructure: Overseeing facilities and logistical support.
• Customer service: Performing basic customer service tasks and managing visitor relations.
• Data management: Handling data and ensuring confidentiality.
• Maintain accurate and detailed case notes and records of each visit, conversation, and any other forms of communication,
• Keep Director informed of caseload and conduct appropriate reporting
• Office management: Overseeing the overall office environment and operations.

Skills and Qualifications

• Diploma/Degree in Business Administration, Health Administration, Human Resources or related field (or equivalent),
• Experience supporting programs and services, budgeting, financial processes and office administration.,
• Computer training and knowledge of Paydirt/Adagio software, an asset,
• Demonstrate ability to interact with people in a sensitive, tactful, diplomatic and professional manner
• Ability to maintain a high level of confidentiality in all interactions,
• Ability to work effectively within a multidisciplinary team, independently, with strong interpersonal, conflict resolution skills, Advanced communication skills both oral and written,
• Understanding of First Nations traditional ceremonies, healing practices, participate in protocols
• Class 5 BC Driver’s license, reliable vehicle and appropriate insurance
• Current and satisfactory Criminal Record Check (vulnerable sector) required,

Closing Date: Posted until filled.

We thank all applicants for their interest. Only those applicants who are under consideration will be contacted.