Head Tailor

Brobston Group LLC; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Brobston Group LLC is seeking a Head Tailor to lead our alterations and tailoring in a high-end menswear department. You will manage a small team of tailors, maintain quality and deadlines, and deliver exceptional customer service.

The role blends independent work with team leadership in a retail environment, focusing on luxury garments and precise fit. You will operate industrial machines and mentor staff to uphold premium standards.

Qualifications

• 2+ years of experience leading a team of tailors or alterationists.
• 2-3+ years using and maintaining industrial sewing machines and pressers.
• Proven tailoring of luxury menswear garments (jackets, pants, shirts).
• Strong attention to detail, quality workmanship, and time management.
• Ability to work independently and in a retail team.

Responsibilities

• Lead and mentor a team of tailors to meet productivity and quality targets.
• Perform alterations on jackets, pants, shirts and other menswear.
• Operate and maintain industrial sewing machines and pressing equipment.
• Manage workflow and deadlines to meet customer delivery expectations.
• Provide exceptional service to build loyalty and satisfaction.

Skills

Team leadership

Tailoring expertise

Industrial sewing machines

Quality workmanship

Time management

Customer service

Independent work

Tools

Industrial sewing machines

Pressing equipment

Job description

Summary

The Head Tailor leads the alterations and tailoring function within a retail store, delivering high-quality fit and finish for menswear garments. This role oversees a team of tailors to ensure deadlines, productivity, and quality standards are met while providing exceptional customer service. The Head Tailor works both independently and collaboratively to support store success and customer satisfaction.

Responsibilities

• Lead and mentor a team of tailors and alteration specialists, ensuring productivity and quality targets are met.
• Perform alterations and tailoring on jackets, pants, shirts, and other menswear garments to a high standard.
• Operate and maintain industrial sewing machines and pressing equipment.
• Manage workflow and deadlines to meet customer delivery expectations.
• Provide exceptional service and support to customers to build loyalty and satisfaction.

Requirements

• Minimum 2 years leading a team of tailors or alterationists.
• 2-3+ years experience using and maintaining industrial sewing machines and pressers.
• Proven expertise in altering and tailoring luxury menswear garments, including jackets, pants, and shirts.
• Strong attention to detail, quality workmanship, and time management skills.
• Ability to work independently and as part of a retail team to achieve store goals.