Head, Security and Parking Operations

Canadian Museum of Nature; Ottawa; On-site; CAD 83,000 - 101,000; Full time

Job summary

The Canadian Museum of Nature is seeking a Head, Security and Parking Operations in Ottawa to lead security programs, emergency planning, and contractor services. You will manage access control, CCTV, alarms, investigations and risk assessments, while ensuring a safe and welcoming environment for staff and visitors.

This role requires overseeing security personnel, screening processes, and coordinating parking operations, with a Secret clearance expectation and a 1-year temporary full-time

Qualifications

• Post-secondary education in Security Management, Law and Security, or related fields.
• PSP certification and/or Genetec Security Center asset consideration.
• English and French are essential; bilingualism an asset.
• Experience with security, access control, CCTV and alarm systems.

Responsibilities

• Oversee physical security programs, emergency preparedness and screening.
• Manage contracted guard services, access control, CCTV and alarms.
• Lead security investigations, risk assessments and incident response.
• Develop training programs and coordinate security events and planning.
• Monitor contracts, performance, invoicing and compliance.

Skills

Security operations

Incident management

Security investigations

Contract management

Education

Security Management

Law and Security

Public Administration

Facilities Management

Tools

Genetec Security Center

Microsoft Office 365

Job description

Selection process number: 2090-CMN-26-OC-067
Strategic and Corporate Affairs department
ME-06 - $82,656 to $101,312 per year
Temporary full-time position (37.5 hours per week) - Contract for 1 year

Work Location

Victoria Memorial Museum Building (VMMB), the museum – Ottawa, ON

Selection process number: 2090-CMN-26-OC-067

Your place at the Museum

We value diversity and believe we benefit from working in a place where everyone feels included and where the unique qualities and strengths inherent in a diverse workforce are combined. We welcome applications from persons who may identify as a member of one or more other equity seeking groups (for e.g. women, visible minorities, Indigenous peoples, persons with disabilities, 2SLGBTQIA+, religious or cultural minority).

You have a place at the Museum!

About the position

The Head, Security and Parking Operations plays a critical leadership role in protecting the Canadian Museum of Nature’s people, collections, facilities and operations.

Reporting to the Chief, Protection Services, this position oversees operations of the physical security programs, emergency preparedness, personnel security screening, contracted guard services, parking operations, and the Museum’s security technologies, including access control, CCTV and alarm systems.

The incumbent leads security investigations and risk assessments, manages key service contracts, and provides expert advice to support a safe, secure and welcoming environment for employees, affiliates and stakeholders.

Please note that this position requires to obtain and maintain a Secret security clearance.

Working at the museum means:

• Contributing to an engaging mission as well as exciting projects and challenges
• An inclusive, friendly and safe work environment
• A competitive salary established by collective agreements
• Access to federal public service group insurance and pension plans

Eligibility criteria

This position is open to all Employees of the Canadian Museum of Nature and any members of the public who meet the qualifications below.
Candidates must be legally entitled to work in Canada.

Education and training:

Completion of post-secondary education in one of the following disciplines: Security Management, Law and Security, Police Foundations, Emergency and Disaster Management, Risk Management, Facilities Management, Public Administration, Business Administration, OR an equivalent combination of education, training, certification and experience.

Physical Security Professional (PSP) certification and/or Genetec Security Center certification will be considered as an asset

Language requirements:

English and French are essential
Bilingual non-imperative: CBC/CBC

Experiences:

• Recent and significant experience in managing physical security operations, security programs, guard force operations, access control systems, CCTV systems and security alarm systems.
• Recent and significant experience administering security screening programs, including conducting reliability and/or security clearance processes, assessing sensitive information, applying security policies and standards, and making recommendations based on screening results.
• Experience in supervising, coordinating or directing security personnel, contracted security providers, and/or emergency response operations.
• Experience in conducting security investigations, incident management, risk assessments and providing recommendations based on findings.
• Experience managing contracted security services, including performance monitoring, service delivery oversight, contract compliance and invoice verification.
• Experience in developing, delivering and monitoring training programs related to security, emergency preparedness, safety or operational procedures.
• Experience in planning, coordinating and supporting events for security measures, crowd management and emergency planning.
• Experience in using computerized systems and software including Microsoft Office 365 applications and security management platforms.

The following experiences may be considered assets:

• Experience in a museum, cultural institution, federal organization or other publicly accessible facility receiving large volumes of visitors.
• Experience supporting budget administration, financial monitoring and invoice reconciliation.
• Experience managing parking operations and revenue-generating parking systems.
• Experience administering the system “Genetec Security Center” or comparable integrated security management platforms.
• Experience coordinating or supporting emergency response operations, emergency preparedness initiatives, evacuation planning and/or business continuity activities.

Operational requirements:

Candidates may be required to:

• Work evenings and weekends occasionally, and on-call hours.
• Work at both Museum locations, the Natural Heritage Campus (NHC) in Gatineau and the Victoria Memorial Museum Building (VMMB), the museum, in Ottawa, based on operational requirements.
• Perform site inspections and security-related duties throughout Museum facilities, which may involve moving between multiple floors, climbing stairs, lifting or carrying equipment up to 50 lb, and working in a variety of indoor and outdoor conditions.

The Canadian Museum of Nature is committed to inclusive and barrier-free selection processes and work environments. If you are invited to participate in the selection process, we encourage you to advise us of any accommodation you may require. This information will be treated as confidential.