Head of New Business Administration & Team Growth

Co-operators; Regina; Hybrid; CAD 91,000 - 141,000; Full time

Benefits offered by this job

Training and development

Flexible work options

Well-being programs

Volunteer days

Total rewards package

Job summary

CLIC is seeking a senior manager to lead organizational effectiveness within the Individual Insurance and Wealth Management unit. The role focuses on building relationships across distribution partners, guiding staffing, and driving performance improvements to support client service goals.

You will oversee workforce planning, staff development, and strategic initiatives, ensuring compliance with corporate policies and fostering a high-performance culture.

Qualifications

• Completion of post-secondary education; 5–7 years in organizational effectiveness and management within client service/insurance.
• Experience in supervising and developing service-focused teams.
• Knowledge of administrative processing and best practices.

Responsibilities

• Establishes and maintains relationships across distribution channels (advisors, credit unions, employers, TPAs).
• Leads workforce and succession planning, role descriptions, postings, and interviews.
• Coaches and develops staff; manages performance via the ELEVATE program.

Skills

Leadership

Team management

Relationship building

Communication

Strategic planning

Education

Post-secondary education

Job description

CLIC is seeking a senior manager to lead organizational effectiveness within the Individual Insurance and Wealth Management unit. The role focuses on building relationships across distribution partners, guiding staffing, and driving performance improvements to support client service goals.

You will oversee workforce planning, staff development, and strategic initiatives, ensuring compliance with corporate policies and fostering a high-performance culture.