Hardware Manager

Co-op; City of Cold Lake; On-site; CAD 65,000 - 85,000; Full time

Job summary

Lakeland Co-op is seeking a Hardware Manager for the NEW Home & Farm Centre at Cold Lake, Alberta. You will oversee margins, expenses and inventory, while delivering strong customer service and product knowledge to support purchase decisions.

Reporting to the Store Manager, you will lead floor staff, manage planograms, promotions, and schedules, and ensure compliance with HR and safety policies. Experience in Home & Building is preferred.

Qualifications

• 3–5 years of Retail Management experience.
• Experience in Home & Building Supplies is preferred.
• Post-secondary education in a related field or equivalent experience is an asset.
• Intermediate Microsoft Office skills.
• Strong knowledge of construction products and practices is an asset.
• Excellent interpersonal and communication skills are essential for success.

Responsibilities

• Manage margins, expenses and inventory for the Home Center Sales Floor.
• Provide customers with high-level product knowledge to assist with purchases.
• Lead planning and execution of display areas and promotions via planograms.
• Participate in talent management and scheduling for floor staff and supervisors.
• Oversee inventory control, ordering and receiving for the HABS store.
• Ensure compliance with HR, Operational, and safety policies.

Skills

Retail management

Customer service

Interpersonal skills

MS Office

Construction products

Education

Post-secondary education

Tools

Planograms

Job description

Lakeland Co-op is currently seeking an Hardware Manager for our *NEW* Home & Farm Centre at 3401 50 Street, Cold Lake, Alberta.

Who we are:

Lakeland Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. We've been working to build our community since our association was established in 1984.

What you'll do:

Reporting to the Store Manager, the Retail Floor / Hardware Manager will prepare, administer, and manage the sales margins, expenses, and inventory of the Home Center Sales Floor. Ensure a positive customer experience and provide customers with a high-level of product knowledge to assist with purchase decisions.

• Ensure a positive customer experience by offering customers with a high-level of product knowledge to assist with purchase decisions
• Develop and maintain relationships with members/customers/vendors and proactively drive sales while providing excellent customer service
• Provide leadership and direction for planning and execution of display areas ensuring proper preparation of promotions through planograms
• Participate in the talent management, development and performance management for floor staff and supervisors include development and management of the schedules of departmental staff
• Oversee inventory control, ordering and receiving for the HABS store
• Demonstrate and role model behavior that is consistent with organizational expectations, policies and procedures
• Ensure compliance with all HR, Operational, Occupational Health and Safety policies, procedures and regulations

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You are looking for a career in Retail Home and Building and:

• 3-5 years of Retail Management experience
• Experience in Home & Building Supplies is preferred
• Post-secondary education in a related field or equivalent experience is considered an asset
• Intermediate Microsoft Office skills
• Strong knowledge of construction products and practices would be considered an asset
• Excellent interpersonal and communication skills are essential for success
• You're honest and trustworthy, are results-oriented and strive to be the best in what you do.
• You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.
  

We offer competitive wages, encourage our Team Members to take advantage of learning opportunities in order to grow and develop, and to foster a culture of teamwork and innovation. We embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve.