Guidewire Solutions Consultant - Insurance Production & QA

Echelon Insurance; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

Echelon Insurance, part of the CCG family, seeks an experienced IT professional to lead investigation and analysis of production issues across underwriting, claims, and finance, with emphasis on the Guidewire suite. You will translate business needs into efficient system and process solutions while driving testing and deployment readiness.

Join a team that values collaboration, continuous improvement, and a strong service mindset for internal stakeholders and external clients.

Qualifications

• Minimum 5 years' proven experience in the Insurance industries.
• Minimum 1–3 years experience with Guidewire.
• Strong written and verbal communication skills.
• Bilingual English and French is nice to have.
• Ability to translate business needs into system solutions.

Responsibilities

• Act as the key liaison for production incident intake, business impact assessment, and root cause analysis.
• Collaborate with stakeholders to analyze and document issues, propose fixes and workarounds to remediate and track resolution through to deployment.
• Partner with IT to analyze requirements to determine system potential and impact.
• Facilitate review and sign-off of requirement artifacts with IT and teams.
• Inspire stakeholders and apply best practices to influence solution design.
• Ensure test processes, methodologies and tools are applied appropriately.
• Develop and document test scenarios, matrices, and execute system integration testing.
• Execute UAT and PAT after system implementation.
• Assist in updating system tables/files and product configuration.
• Communicate changes to management, leaders and trainers.

Skills

Analytical thinking

Problem solving

Communication skills

Team collaboration

Bilingual English/French

Education

Post-secondary education in Business or Information Technology

CIP, CRM, CBAP, CAPM, PMP certifications (preferred)

Tools

Guidewire

Job description

Echelon Insurance, part of the CCG family, seeks an experienced IT professional to lead investigation and analysis of production issues across underwriting, claims, and finance, with emphasis on the Guidewire suite. You will translate business needs into efficient system and process solutions while driving testing and deployment readiness.

Join a team that values collaboration, continuous improvement, and a strong service mindset for internal stakeholders and external clients.