Guide, Canada Science & Tech Museum (Anticipatory Staffing)

INGENIUM; Ottawa; On-site; CAD 33,000 - 41,000; Full time

Job summary

Ingenium's Guide position at the Canada Science & Technology Museum in Ottawa seeks friendly ambassadors to deliver engaging public and educational programming that showcases STEAM and Canadian innovations through demonstrations, tours and hands-on activities.

Guides interpret the museum's collections for diverse audiences, support outreach in schools and libraries, and contribute to educational objectives while upholding safety and accessibility.

Responsibilities

• Deliver engaging public and educational programming that showcases STEAM and Canadian innovations, using demonstrations, interactive activities, and guided tours.
• Interpret the museum’s collections and exhibitions for diverse audiences, providing education programs and outreach.
• Support outreach programming in schools, libraries, community organizations, and at local events to extend the museum’s reach.
• Contribute to the museum’s educational mission while upholding safety and visitor engagement.

Job description

Guide, Canada Science & Tech Museum (Anticipatory Staffing)

11 Ottawa, ON, CA

28 days ago Requisition ID: 1112

The purpose of this job posting is to create an active bank of candidates for six months (July 31, 2026, to January 31, 2027).

Salary range:$24.73 - $30.09 (hourly)
Schedule:Monday to Sunday, 8 am to 5pm
Language Requirement:Bilingual B-C (definition )
Work location:1867 St. Laurent Boulevard,Ottawa ON

POSITION TYPES

• Full-time (37.5 hours per week)
• Part-time (12.5 hours minimum per week)
• Term (under 6 months)
• Casual (no more than 625 hours per one-year period, scheduled on an at-need basis, no guaranteed hours)

AVAILABILITY REQUIRED

• Weekdays
• Saturday and Sunday
• Statutory holidays

SUMMARY OF DUTIES

Guides are key ambassadors of the museum. They are responsible for delivering engaging public and educational programming that showcases the past, present and future of STEAM science, technology, engineering, art and mathematics, as well as Canadian innovations across various fields.

Guides are responsible for the interpretation of the museum’s collections, exhibitions and programs to a variety of audiences. They provide demonstrations, interactive activities, guided tours and deliver educational programs.

They also support outreach programming in schools, public libraries, community organizations and at local fairs and events, extending the museum’s reach beyond its physical space and fostering meaningful connections with diverse audiences throughout the region.

Guides enrich the visitor experience and foster a deeper understanding of Canadian history, innovation, and the connections between people, technology, and the natural world.

Guides support the museum's operational needs. This may include assisting with the care and monitoring of museum spaces, services and collections, and the health and safety of visitors.

Guides play a vital role in upholding the museum's educational mission, enhancing visitor engagement, and contributing to membership and revenue objectives.

EDUCATION

• Minimum 1-year post-secondary education (college or university) in the field of Sciences or Technologies, Engineering, Education, Communications, History, Museum studies or an acceptable combination of education, training and experience;
• Class G (Ontario) or Class 5 (Quebec) Driver’s license (asset);
• CPR and First Aid (asset);

EXPERIENCE

• Minimum 1 year experience in interpretation, education, theatrical experience in museums, tourism, schools and or related fields;
• Minimum 1 year experience working with children, youths and the public;
• Minimum 1 year experience working in a front facing or customer engagement role.

KNOWLEDGE

• Knowledge of concepts of science and technology, physics, chemistry, biology, engineering, technology or astronomy;
• Knowledge of different learning styles and interpretive techniques to deliver public and educational programming to diverse audiences of varying ages and group size;
• Knowledge of concepts of Canadian history and the First Nations.

COMPETENCIES

• Ability to communicate effectively in both official languages;
• Ability to work well independently without supervision, using your time efficiently;
• Ability to work well as part of a cohesive team, being collaborative;
• Ability to deliver dynamic interpretive and educational programming in a stimulating and captivating way;
• Ability to asses all sorts of situations, remain calm, de-escalate and find solutions by using sound judgement;
• Ability to address science and technology related questions and interact with visitors with objectivity, composure and empathy;
• Ability to perform science experiments and scientific demonstrations in front of an audience.

Security Requirements:Enhanced reliability

Union Affiliation:Public Service Alliance of Canada
Classification: Level 2

Your application will remain active for 6 months.

Please note that only candidates who are selected for the next stage of this selection process will be contacted.

Our Commitment to Employment Equity

Ingenium champions the values of diversity and inclusion. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Candidates are encouraged to self-identify as members of one or more designated employment equity groups. This is asked in a pre-screening question during the application process.

Ingenium provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed with the selection process, please advise us if you require any accommodation.