Digital Readiness and Information Management Program Officer

The Canadian Museum Of Nature; Outaouais; On-site; CAD 73,000 - 89,000; Full time

Benefits offered by this job

Federal public service group insurance

Pension plans

Job summary

The Canadian Museum of Nature is seeking a Digital Readiness and Information Management Program Officer to strengthen digital foundations and information governance. You will work with Microsoft 365 tools, SharePoint, Teams, and related systems, supporting the AI pilot and coordinating user needs with technical teams.

English and French essential, bilingual non-imperative, and experience in information management or digital transformation within a public sector or museum environment is valued.

Qualifications

• Completion of a post-secondary degree in information management or related field.
• Experience with Microsoft 365 collaboration tools and digital transformation initiatives.
• Ability to document requirements, prepare briefings, and guidance materials.

Responsibilities

• Support digital readiness and information management initiatives across the Museum.
• Coordinate participation and gather feedback for the Microsoft Copilot AI pilot.
• Document use cases, track issues, and identify readiness gaps before broad adoption.
• Bridge user needs, business requirements, and technical teams in a museum context.

Skills

Microsoft 365

SharePoint

Stakeholder engagement

Business analysis

Written communication

Education

Post-secondary degree in information management

Related field (e.g., information technology, public administration)

Tools

SharePoint Online

Microsoft Teams

OneDrive

Outlook

Word

Excel

Microsoft Lists

Job description

Selection process number: 2090-CMN-26-OC-050
Strategic & Corporate Affairs
ME-05 - $73,187 to $89,457 per year
Temporary Full-time position (37.5 hours per week, 10-month term)

Work Location

Natural Heritage Campus (NHC) - Gatineau, QC

Selection process number: 2090-CMN-26-OC-050

Your place at the Museum

We value diversity and believe we benefit from working in a place where everyone feels included and where the unique qualities and strengths inherent in a diverse workforce are combined. We welcome applications from persons who may identify as a member of one or more other equity seeking groups (for e.g. women, visible minorities, Indigenous peoples, persons with disabilities, 2SLGBTQIA+, religious or cultural minority).

You have a place at the Museum!

About the position

Working under the direction of the Director, Information Management, Information Technology and Project Management, and in collaboration with the other members of the Information Management/Information Technology team and staff across the Museum (i.e. Experience and Engagement, Research and Collections and staff working in corporate services), the Digital Readiness and Information Management Program Officer supports the Museum’s efforts to strengthen its digital foundations, improve information management practices, and prepare the organization for responsible use of artificial intelligence tools.

They help assess current Information Management and digital workflow needs across the Museum, with particular attention to how staff create, store, share, find, govern, and reuse information in Microsoft 365, SharePoint, Teams, OneDrive, and related business systems. They also support the current Microsoft Copilot AI pilot by helping coordinate user participation, gather feedback, document use cases, track issues, and identify readiness gaps that must be addressed before broader adoption.

They help bridge the gap between users, business needs (including museology functions, scientific research and collections management environments), and technical teams. The incumbent supports user needs discovery, stakeholder engagement, digital adoption, process documentation, product improvement, and practical recommendations for improving Museum’s digital and Information Management environment. They contribute to technology support, product adoption, stakeholder engagement, identification of user requirements, technology evaluation, including in a museum environment and a scientific research setting.

Working at the museum means:

• Contributing to an engaging mission as well as exciting projects and challenges
• An inclusive, friendly and safe work environment
• A competitive salary established by collective agreements
• Access to federal public service group insurance and pension plans

Eligibility criteria

This position is open to all Employees of the Canadian Museum of Nature and any members of the public who meet the qualifications below.
*Candidates must be legally entitled to work in Canada.

Education and training:

The completion of a post-secondary degree in information management, library and information studies, business administration, public administration, communications, digital transformation, information technology, computer science, project management, or another relevant field or an acceptable combination of education, training, and experience relating to information management, digital services, business analysis, digital transformation, or technology-enabled service delivery.

Language requirements:

English and French are essential
Bilingual Non-Imperative BBB/BBB

Experience:

• In supporting information management, digital transformation, digital workplace, or technology-enabled business improvement initiatives.
• In gathering, documenting, analyzing, and validating business requirements, user needs, or operational challenges from stakeholders.
• In developing written products such as reports, recommendations, business requirements, procedures, guidance documents, briefing notes, training material, or process documentation.
• In working with Microsoft 365 collaboration and productivity tools, such as SharePoint Online, Microsoft Teams, OneDrive, Outlook, Word, Excel, Microsoft Lists, or related Microsoft technologies.
• In coordinating projects, working groups, consultations, workshops, interviews, stakeholder engagement activities, or change management initiatives.
• In supporting information management assessments, records management initiatives, SharePoint governance, or information architecture projects, an asset.
• In supporting Microsoft Copilot usage, generative AI usage, AI readiness assessments, or responsible AI initiatives, an asset.
• In working in a museum, research, scientific, cultural, educational, public sector, or Crown corporation environment, an asset.
• In facilitating workshops, consultations, interviews, user research, surveys, or requirements gathering sessions and preparing relevant materials, an asset.
• In supporting end users through onboarding, adoption, training, communications, product support, or service improvement activities, an asset.
• In working collaboratively with multiple stakeholder groups, including business users, technical teams, management, subject matter experts, or external service providers, an asset.

The Canadian Museum of Nature is committed to inclusive and barrier-free selection processes and work environments. If you are invited to participate in the selection process, we encourage you to advise us of any accommodation you may require. This information will be treated as confidential.

TheStatement of Qualifications (SOQ), providing greater detail about the skills, knowledge and aptitudes needed for this role, can be obtained by contacting the Museum at [e-mail] .