Guestroom Attendant — Create Cozy, Memorable Stays

Naturally Pacific Resort; Campbell River; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Health, Vision, Dental coverage

Training & development

Employee Assistance Program

Discounts on resort amenities

Pension eligibility after 1 year

Accommodations available

Job summary

Naturally Pacific Resort in Campbell River, BC, is hiring a Room Attendant to maintain spotless guest rooms and restock supplies. You will personalize guest experiences, respond to inquiries, and ensure privacy and security of rooms.

The role requires prior housekeeping experience, strong organizational skills, and the ability to work mornings, evenings, weekends, and holidays. Join a growing resort with comprehensive benefits and opportunities for growth.

Qualifications

• Previous housekeeping or cleaning experience.
• Ability to thrive in a fast-paced environment with compact timeframes.
• Strong organizational skills and high energy levels.
• Capability to assess a situation for danger or safety issues and act accordingly.
• Strong communication skills.
• Ability to follow directions accurately and efficiently.
• Experience with industrial cleaning equipment and products.
• Physically able to reach, stretch, bend, and walk for an extended period.
• Ability to work mornings, evenings, weekends, and holidays.

Responsibilities

• Comprehensive room cleaning including dusting, making beds, removing used linen, vacuuming, cleaning bathrooms, inside window cleaning, cleaning coffee pots, ensuring pots are plugged in, cleaning sinks and fixtures, and checking under beds, drawers, and closets for left-behind articles or trash.
• Restock all supplies and amenities in rooms and stock linen supply room with clean linens for next day use, ensuring all terry, soap, glasses, comment cards, coffee, and other amenities are available.
• Arrange furniture following guest use.
• Take initiative to add a personalized experience for the guests.
• Respond to guest and staff inquiries, requests, and complaints promptly and courteously.
• Take ownership of guest’s privacy and belongings, ensuring the security of guest rooms.
• Ensure all lost property items left in guest rooms are recorded and properly tagged in the designated area.
• Maintain an up-to-date knowledge of all chemicals and cleaning products, and correct handling procedures.
• Maintain proper usage of cleaning supplies and equipment.
• Report all maintenance and safety hazards, including burned-out light bulbs, plumbing issues, and suspicious activities, to the Housekeeping Supervisor or Rooms Manager.
• Keep an updated record of all rooms cleaned.
• Additional tasks and duties as assigned.

Skills

Housekeeping experience

Fast-paced environment

Organizational skills

Communication skills

Safety awareness

Tools

Cleaning equipment

Job description

Naturally Pacific Resort in Campbell River, BC, is hiring a Room Attendant to maintain spotless guest rooms and restock supplies. You will personalize guest experiences, respond to inquiries, and ensure privacy and security of rooms.

The role requires prior housekeeping experience, strong organizational skills, and the ability to work mornings, evenings, weekends, and holidays. Join a growing resort with comprehensive benefits and opportunities for growth.