Guest Services Representative

Gateway Casinos & Entertainment Limited; City of Langley; On-site; CAD 34,000 - 40,000; Part time

Benefits offered by this job

Extended health coverage

Dental coverage

RRSP matching contributions

4 weeks vacation

Job summary

Baptist Housing is seeking an Administrative Assistant for Maple Towers in Maple Ridge, BC. This permanent part-time role (2 days/week) supports the Administrator and team, handling administrative tasks and resident inquiries to ensure smooth daily operations.

You will greet residents and guests, coordinate communications, assist with financial reporting, and help maintain accurate records with discretion and care.

Qualifications

• High school diploma required; post-secondary education in Business Administration asset.
• 1–2 years of administrative/receptionist/customer service experience preferred.
• Strong organizational, communication, and time-management skills.

Responsibilities

• Provide administrative support including document preparation, filing, and record management.
• Manage reception duties, including answering phones, responding to emails, and greeting visitors.
• Prepare correspondence, reports, invoices, and meeting materials.
• Coordinate meetings, bookings, and office logistics.
• Support accounts payable processing and administrative reporting.
• Maintain confidentiality and accuracy in all records and financial documentation.
• Assist with tours for prospective residents and families.
• Promote a safe, respectful, and inclusive environment.
• Participate in team meetings and community activities.

Skills

MS Office

Communication

Organization

Customer service

Attention to detail

Education

High school diploma

Business Administration post-secondary

Tools

Outlook

Word

Excel

Teams

Job description

Administrative Assistant Maple Towers | Maple Ridge, British Columbia, Canada | Permanent Part-Time

The Opportunity At Baptist Housing, every day is an opportunity for you to help seniors experience life well in supportive communities.

As an Administrative Assistant at Maple Towers in Maple ridge, you will play a key role in supporting the daily operations of our seniors’ rental community while creating a warm, welcoming environment for residents, families, and visitors.

Join a collaborative workplace where your contributions are valued, and your organizational expertise helps enhance the resident experience.

About the Role This is a permanent part-time position, working 2 days per week, located at Maple Towers, our senior's rental community in Maple Ridge. As an Administrative Assistant, you will provide essential administrative and operational support to the Administrator and the broader team.

You will be the first point of contact for many residents, families, and guests, ensuring every interaction is handled with professionalism, warmth, and respect.

Your responsibilities will include managing office processes, coordinating communications, and supporting financial and reporting functions.

You will also assist with resident inquiries, tours for prospective residents, and general office coordination to ensure smooth day-to-day operations.

Through your attention to detail and strong organizational skills, you help maintain accurate records and ensure administrative processes run efficiently.

Your ability to build positive relationships contributes to a supportive and inclusive community where residents feel valued and respected.

Responsibilities:

Provide administrative support including document preparation, filing, and record management.

Manage reception duties, including answering phones, responding to emails, and greeting visitors.

Prepare correspondence, reports, invoices, and meeting materials.

Coordinate meetings, bookings, and office logistics.

Support accounts payable processing and administrative reporting.

Maintain confidentiality and accuracy in all records and financial documentation.

Assist with tours for prospective residents and families.

Promote a safe, respectful, and inclusive environment.

Participate in team meetings and community activities.

Requirements High school diploma required; post-secondary education in Business Administration considered an asset 1–2 years of experience in an administrative, receptionist, or customer service role preferred Strong organizational, communication, and time-management skills Ability to work in a fast‑paced environment and manage multiple priorities Proficiency in Microsoft Office (Outlook, Word, Excel, Teams; PowerPoint considered an asset) Comfortable using standard office equipment (printers, scanners, etc.) Strong attention to detail and ability to maintain confidentiality Experience working with seniors or in a community setting is an asset.

Compensation and Benefits We provide a competitive compensation package with an hourly wage of $25.00 - $29.00 Your comprehensive benefits include employer‑paid extended health and dental coverage, along with a generous four weeks of vacation.

Additionally, we provide RRSP matching contributions.

Baptist Housing Careers Our Promise to You!

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities.

As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.

Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized.

Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents. Why Work at Baptist Housing? Meaningful Service: Your work matters!

You can make a real impact on the lives of our residents.

Your role is both fulfilling and purposeful.

Supportive & Fun Community: We're more than colleagues.

Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.

Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs

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