Guest Services Manager

Tommy Gun's Original Barbershop; Calgary; On-site; CAD 24,796 - 31,684; Full time

Benefits offered by this job

Clean and safe work environment

Opportunities for growth and career advancement

Staff discounts on products

Job summary

A well-known barbershop chain in Calgary is seeking a Guest Services Manager to ensure exceptional customer experiences. The ideal candidate will have at least one year of barbershop or salon experience, exceptional customer service skills, and strong communication abilities. This full-time role offers a positive work environment and opportunities for growth, with a starting wage of $18 to $23 per hour plus management bonuses.

Qualifications

• Minimum 1 year experience in a barbershop or hair salon.
• Exceptional customer service focus.
• Strong communication skills for managing customer interactions.

Responsibilities

• Ensure exceptional service for all clients.
• Manage service queues and support your team.
• Maintain product inventory and merchandising.

Skills

Exceptional Customer Service Skills

Excellent written and verbal communication skills

Time-management and multitasking abilities

Familiarity with visual merchandising

Job description

Exciting Opportunity: Join our Team at Tommy Gun's Calgary!

Tommy Gun's is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun's experience from the moment they step through our doors.

Position: Guest Services Manager

Work Term: Full-time

Location: Beacon Hill - Calgary

Wage: starting at $18 to $23 per hour, PLUS Management Bonuses.

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Minimum of 1 year experience in a barbershop/hair salon*
• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun's we believe that there's nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun's experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun's begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's: https://ca.tommyguns.com/ Locally Owned and Operated : Elevate Your Career with Tommy Gun's. Apply Today!