Reception + Retail Associates

Tommy Gun's; Edmonton; On-site; CAD 18,000 - 25,000; Full time

Benefits offered by this job

Safe work environment

Career growth opportunities

Staff discount on products

Friendly, positive culture

Amazing clientele experience

Job summary

Tommy Gun’s Edmonton is seeking dynamic Guest Services team members for front desk reception and retail roles. Positions include part-time or full-time work at South Edmonton Common, with a starting wage of $15.50 per hour and flexible weekday/weekend shifts.

Join a busy, friendly environment that emphasizes exceptional customer service, team collaboration, and a positive culture. Grow with a brand known for its Fresh Cut Experience and customer-first approach.

Qualifications

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Responsibilities

• Provide guest services at front desk and assist retail customers to ensure a positive Tommy Gun’s experience.
• Handle inquiries via email and phone, manage service queues, and support team operations.
• Assist with basic visual merchandising and product inventory to maintain store standards.
• Work in a fast-paced, friendly environment and contribute to customer satisfaction.
• Support store operations and help create a welcoming, upbeat atmosphere.

Skills

Customer Service

Communication

Time Management

Multitasking

Visual Merchandising

Inventory Knowledge

Job description

Exciting Opportunity: Join our Team at Tommy Gun's Edmonton!

Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial roles of Front Desk Reception + Retail Associates. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate Reception + Retail Associates who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors.

Position: Guest Services

Work Term: Part-time or Full-time

Locations: South Edmonton Common - Edmonton

Wage: starting at $15.50 per hour

* * Flexible availability. Be able to work on weekdays, weekends, and evening shifts. * *

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's: https://ca.tommyguns.com/