Guest Service Support Expert

Kibbi Technologies Inc.; Fredericton; On-site; CAD 21,000 - 23,000; Full time

Job summary

Marriott International's Delta Hotels Fredericton location is seeking a Guest Service Support Expert to help ensure smooth food and beverage operations. You will assist with setting tables, supporting kitchen tasks, cleaning work areas, and replenishing supplies to deliver a memorable guest experience.

With a focus on safety, professional appearance, and adherence to company policies, you will contribute to a reliable front-line service experience, especially in a dynamic hotel setting in

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience; prior food & beverage experience preferred.
• No supervisory experience.
• No licenses or certifications required.

Responsibilities

• Set tables, assist kitchen, and maintain cleanliness and replenishment of supplies to ensure smooth operations.
• Support food and beverage service and guest transactions as part of the guest experience.
• Adhere to safety, quality, and appearance standards and follow company policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

Location: 225 Woodstock Road, Fredericton, New Brunswick, Canada, E3B 2H8

Schedule: Full Time

Position Type: Non-Management

Pay Range: $15.90-$15.90 per hour

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well and other reasonable job duties as requested is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

INCLUSION & DIVERSITY STATEMENTS

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

DEACCESSIBILITY ACCOMMODATION

Notification to Applicants: Delta Hotels Fredericton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [e-mail] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.