Guest Service Agent

The Crescent Hotels Group; Saint John; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking hospitality group as a Guest Service Agent, where you will be the heart of guest experiences at Delta Hotels by Marriott. This role is perfect for those who thrive in a dynamic environment and have a passion for delivering exceptional service. You will be responsible for welcoming guests, managing check-ins, and creating memorable stays with your attention to detail. With a commitment to diversity and inclusion, this opportunity not only offers competitive wages and flexible scheduling but also a chance to grow in a supportive environment that values your unique talents. Become part of a team that truly cares about your success and well-being.

Benefits

Competitive wages

Exceptional benefit plan

Flexible scheduling

Discounts at Delta Hotels properties

Qualifications

• Natural talent for delivering exceptional guest experiences.
• Strong organizational skills and ability to multitask.

Responsibilities

• Welcome guests warmly and ensure seamless check-ins.
• Craft memorable experiences with attention to detail.

Skills

Exceptional guest experience delivery

Collaboration

Problem-solving

Organizational skills

Multitasking

Job description

Description

Join our team at Delta Hotels by Marriott Saint John in Saint John, NB, Canada and become a part of something truly exceptional. At Delta Hotels by Marriott, we understand the importance of our team members and celebrate their talents every day.

We are dedicated to providing you with a rewarding career journey. With best-in-class learning and development opportunities, we are committed to supporting you every step of the way. Join us and discover a place where you truly belong, where we care about your success, and where you can shine bright.

Here is what you can expect:

• Competitive wages
• Exceptional benefit plan for you and your family
• Flexible scheduling to suit your needs
• Discounts at our Delta Hotels by Marriott properties in North America

Key Responsibilities:

As a Guest Service Agent at Delta Hotels by Marriott Saint John, you will be the conductor of the perfect stay for our guests. Your duties will include welcoming guests with a warm smile, orchestrating check-ins seamlessly, and ensuring guest departures are a satisfying experience. You will craft memorable experiences with care and attention to detail.

Do you have what it takes?

If you have a natural talent for delivering exceptional guest experiences, excel in collaboration, and possess strong problem-solving skills, we want to hear from you. Your organizational skills and ability to multitask will be a great asset in this role. Flexibility in working various shifts, including days, evenings, and weekends, is a must.

At Delta Hotels by Marriott, we are committed to creating an inclusive and welcoming environment for all. Join us in our mission to promote diversity and inclusion in the hospitality industry. Your unique talents and perspectives are valued here.