Guest Room Experience Specialist

InnVest Hotels; Banff; Hybrid; CAD 28,000 - 36,000; Full time

Job summary

InnVest Hotels is seeking a housekeeping team member to clean and service guest rooms to brand standards. You will notify the front desk when rooms are ready for sale and handle guest requests promptly, contributing to guest satisfaction and operational efficiency.

The role emphasizes teamwork, flexibility, and a professional appearance, with duties and safety protocols outlined by supervision and management.

Qualifications

• Basic reading, writing and math skills preferred.
• No experience necessary.
• Certification and/or license: None.

Responsibilities

• Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
• Notifies guest services when service is complete so rooms may be sold.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Follows company policies and procedures.
• Note: Other duties as assigned by supervisor or management

Skills

Detail oriented

Team player

Flexibility

Goal completion

Education

Basic reading, writing & math skills

Job description

InnVest Hotels is seeking a housekeeping team member to clean and service guest rooms to brand standards. You will notify the front desk when rooms are ready for sale and handle guest requests promptly, contributing to guest satisfaction and operational efficiency.

The role emphasizes teamwork, flexibility, and a professional appearance, with duties and safety protocols outlined by supervision and management.