Guest Attendant, Housekeeping - Full Time

Accor Hotels; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a Housekeeping Guest Attendant to join their team. This role is vital in ensuring that guests enjoy a clean and comfortable environment during their stay. The ideal candidate will possess a warm personality, exceptional cleaning skills, and a keen eye for detail. You will be responsible for maintaining guest rooms to high standards, providing personalized experiences, and ensuring guest privacy. Join a diverse and inclusive team that values professional growth and offers generous perks, including discounted hotel stays and comprehensive benefits. If you are passionate about hospitality, this opportunity is perfect for you.

Benefits

Colleague Travel Discount Program

Food & beverage discounts

Transit reimbursement program

Subsidized meal during shifts

Comprehensive Benefits Plan

Dining Discounts

One free stay through Be Our Guest Program

Qualifications

• Previous housekeeping experience is an asset.
• Excellent organizational and communication skills are essential.

Responsibilities

• Clean assigned guestrooms to standard, ensuring comfort and cleanliness.
• Maintain proper usage of cleaning supplies and report maintenance items.

Skills

Housekeeping experience

Organizational skills

Time management

Communication skills

Reliability

Job description

Company Description

Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary.

Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.

Why work at Fairmont Waterfront?

• Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
• Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
• Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits - through our Benefit Plan including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
• Exclusive Experiences - One free stay through our Be Our Guest Program
• Full rate of pay, $29.45 per hour following 90 days of service

*full-time and part-time status colleagues

Job Description

Housekeeping Guest Attendant - Full Time
Have an eye for detail, noticing what others might not, with exceptional cleaning skills? As Housekeeping Guest Attendant, you will take ownership of guest rooms, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them.

What you will be doing:

• Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside windows cleaning, replenish rooms with supplies
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Report necessary maintenance items

Qualifications

Your experience and skills include:

• Warm and caring personality; previous Housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Ability to work shift work including evenings, weekends and overtime
• Excellent communication and organizational skills
• Highly responsible and reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Additional Information

Canadian work authorization.

Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS