Guest Attendant

HMC Hotel Management Consulting; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

HMC Hotel Management Consulting is seeking a Guest Attendant for Everhome Suites in Ontario, CA. This role involves providing excellent customer service, managing front office operations, and maintaining cleanliness. The company offers a supportive work culture with opportunities for career growth and various employee benefits.

Benefits

Medical, dental, and vision coverage

Paid time off for full-time employees

DailyPay Access

Employee Assistance Program

Career Growth opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Responsibilities

• Managing reservations, check-ins, check-outs, and paperwork review.
• Meeting guest needs, conducting tours, closing sales, and fulfilling special requests.
• Performing cleaning tasks and maintaining supplies.

Skills

Organizational skills

Problem-solving skills

Job description

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Guest Attendant at Everhome Suites in Ontario, CA!

About the Role :

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture :

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits :

• Hourly Rate: Dependent on experience, $16.75 - $18.75.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision coverage, plus paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties :

• Front Office Operations: Managing reservations, check-ins, check-outs, and paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, and fulfilling special requests.
• Laundry Duties: Washing, drying, folding, and organizing linens and towels.
• Cleaning & Maintenance: Performing cleaning tasks and maintaining supplies.
• Sales & Marketing: Supporting initiatives to increase occupancy.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications :

• At least one year in customer service; hotel experience preferred.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements :

• Climbing stairs and ladders, kneeling, squatting, standing, sitting, bending, twisting.
• Lifting up to 20lbs regularly, up to 50lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will, and requirements may change to accommodate qualified individuals. We are an equal opportunity employer and comply with all applicable laws, including E-Verify. Harassment and discrimination are strictly prohibited. We are a drug-free workplace.