GTM Strategy and Operations Manager

Jobgether; Canada; Remote; CAD 155,000 - 180,000; Full time

Benefits offered by this job

Fully remote within Canada

Competitive CAD salary

Cross-functional collaboration

AI-powered automation exposure

Job summary

Jobgether is seeking a strategic GTM Strategy and Operations Manager based in Canada for a fully remote role. You will own analytical infrastructure, forecasting, and AI-powered workflows, collaborating with Sales, CS, Partnerships, Finance, and executives to turn data into actionable insights.

The role requires 4+ years in GTM or Rev Ops in a B2B SaaS environment, with strong data modeling, reporting, and governance.

Qualifications

• At least 4 years in GTM/Rev Ops in B2B SaaS.
• Strong analytics, data modeling, and dashboard design.
• Hands-on forecasting with Salesforce and Clari.
• Experience building AI-powered workflows via low-code tools.
• Ability to turn data into actionable business insights.
• Excellent cross-functional stakeholder management.

Responsibilities

• Own analytical infrastructure for the commercial lifecycle.
• Develop reliable reporting on pipeline, win rates, renewal risk.
• Build views across regions, segments, products, and channels.
• Define governance for data security and AI use.
• Lead AI workflow design, testing, and adoption measurement.
• Own Salesforce opportunity lifecycle and forecasting model.

Skills

Advanced analytics

Forecasting

AI workflows

Low-code tools

Data modeling

GTM Operations

Stakeholder mgmt

SQL

BI tools

Salesforce

Clari

Clari Copilot

Tools

Salesforce

Clari

Clari Copilot

SQL

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a GTM Strategy and Operations Manager based in Canada.

We are looking for a strategic and technically skilled GTM Strategy and Operations Manager to strengthen the commercial infrastructure supporting the full customer lifecycle, from pipeline creation through renewal and expansion. In this remote role, you will combine advanced analytics, revenue operations, and AI-driven automation to improve forecasting, sales execution, and business visibility. You will own key commercial systems and processes, including Salesforce opportunity management and Clari forecasting, while building reliable reporting and intelligent workflows. Working closely with Sales, Customer Success, Partnerships, Finance, and executive stakeholders, you will turn complex data into actionable recommendations. You will also identify opportunities to streamline operations, improve productivity, and strengthen recurring-revenue performance. This is an opportunity to shape scalable GTM systems and influence strategic decisions in a B2B technology environment.

Accountabilities

• Own the analytical infrastructure supporting the commercial lifecycle, including data models, metric definitions, source-of-truth logic, transformations, and dashboard architecture.
• Develop reliable reporting and performance analysis covering pipeline coverage, stage conversion, win rates, deal size, sales cycle, forecast accuracy, retention, renewal risk, and partner contribution.
• Build analytical views across regions, segments, products, sales channels, owners, partners, opportunity types, and customer cohorts to identify trends and explain performance drivers.
• Establish data-quality monitoring, reconciliation, and reporting controls across Salesforce, Clari, and related systems to ensure accurate and trusted information.
• Translate pipeline, forecast, and renewal data into clear business narratives, highlighting risks, opportunities, and recommended management actions.
• Design, build, and maintain production-ready AI-powered workflows for opportunity hygiene, deal-risk detection, forecast commentary, meeting intelligence, next-step quality, renewal preparation, churn signals, expansion opportunities, and management reporting.
• Integrate AI capabilities with Salesforce, Clari, Clari Copilot, and structured commercial data through low-code tools, APIs, integrations, and agent-based platforms.
• Define prompts, structured outputs, evaluation criteria, exception handling, human oversight, and monitoring to ensure AI workflows are accurate, responsible, and effective.
• Apply appropriate governance for data security, access permissions, transparency, and responsible AI use while continuously improving workflow performance and adoption.
• Identify high-value automation opportunities and measure their impact on forecast accuracy, seller capacity, sales-cycle efficiency, and retention visibility.
• Own the Salesforce opportunity lifecycle from creation through qualification, progression, and close, maintaining stages, entry and exit criteria, required fields, validation rules, and data-hygiene standards.
• Lead the forecasting operating model, including cadence, reporting hierarchy, forecast categories, inspection views, submissions, governance, and accuracy measurement.
• Administer and optimize Clari and its Salesforce integration, ensuring accurate access, roll-ups, workflows, and reporting.
• Use Clari and Clari Copilot insights to identify deal movement, slippage, risks, upside, stakeholder coverage, and coaching opportunities for sales leaders and representatives.
• Partner with Sales leadership to strengthen pipeline discipline and execution through process improvements, enablement, regular inspection, and data-driven interventions.
• Own the closed-won handoff to Implementation and Customer Success, ensuring appropriate context, ownership, service levels, milestone tracking, and exception management.
• Design and maintain scalable renewal processes covering record creation, ownership, timelines, stages, risk assessment, forecast categories, escalation, retention outcomes, and expansion signals.
• Develop partner-sourced and partner-influenced opportunity processes, including registration, approval, attribution, handoffs, and performance reporting.
• Ensure closed-lost, churn, and contraction reasons are consistently documented and translated into actionable insights.
• Act as an operational and analytical partner to Sales, Customer Success, Partnerships, Finance, GTM Systems, and executive leadership.
• Lead requirements gathering, process design, solution configuration, testing, release management, documentation, enablement, and adoption measurement.
• Drive alignment on commercial definitions, forecasting policies, data standards, and priorities while balancing immediate business needs with scalable systems and processes.

Requirements

• At least 4 years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems, or a comparable technical GTM role within a B2B technology or SaaS environment.
• Advanced analytical skills, including experience designing data models, defining performance metrics, developing dashboard architecture, and building scalable reporting infrastructure for operational and executive decision-making.
• Strong Salesforce proficiency, particularly in opportunity data modeling, process design, automation, reports, dashboards, permissions, and data-quality governance.
• Hands‑on experience managing forecasting processes and platforms, preferably Clari, including configuration, pipeline inspection, reporting, and forecast‑accuracy analysis.
• Demonstrated experience building and operationalizing AI‑enabled workflows through low‑code tools, integrations, APIs, or agent‑based platforms.
• Working knowledge of AI workflow design, including prompt development, structured outputs, testing and evaluation, monitoring, exception handling, and human oversight.
• Experience designing processes and reporting for opportunity management, deal closure, customer handoffs, renewals, and recurring revenue.
• Ability to combine quantitative analysis with commercial judgment to identify business priorities and recommend practical actions.
• Strong communication and stakeholder‑management skills, with the ability to influence senior leaders and collaborate across multiple functions.
• Experience in requirements gathering, process mapping, solution design, testing, documentation, and change management.
• Strong organizational skills and the ability to manage multiple priorities while maintaining data accuracy and operational consistency.

Preferred experience

• Familiarity with Clari Copilot, conversation intelligence platforms, or AI‑assisted deal inspection.
• Experience with SQL, business intelligence tools, data transformation, reverse ETL, or warehouse‑based reporting.
• Background in GTM Engineering, including building commercial applications, internal tools, or AI agents.
• Exposure to Salesloft, Lusha, Clay, Nooks, Qualified, or LinkedIn Sales Navigator.
• Experience supporting enterprise sales environments or multi‑product recurring‑revenue business models.

Benefits

• Annual salary range of CAD $155,000–$180,000.
• Fully remote work arrangement within Canada.
• Opportunity to shape and improve the systems, analytics, and processes that support the full go‑to‑market lifecycle.
• Exposure to AI‑powered automation, revenue technology, and advanced commercial analytics.
• Cross‑functional collaboration with Sales, Customer Success, Partnerships, Finance, GTM Systems, and executive leadership.
• Opportunity to influence strategic decisions through data‑driven insights and scalable operational improvements.