GSOC Operations Analyst

GardaWorld; Ottawa; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

GardaWorld Academy

Career growth

Full-time opportunities

Job summary

GardaWorld, a global security leader, is seeking a GSOC Operations Analyst to support 24/7 protective intelligence monitoring for our client. You will apply OSINT fundamentals and strong critical thinking in a high-visibility team, delivering timely insights and precise reports.

Work schedule features 12-hour shifts on a continental rotation, with a downtown Ottawa office. We value confidentiality, quick learning, and collaboration, and offer GardaWorld Academy education funding and

Qualifications

• Authorized to work in Canada.
• Strong report writing skills.
• Proficiency with technology.
• Able to stand, sit, and walk throughout shift.

Responsibilities

• Monitor and triage global events and threats; identify issues impacting personnel, assets, or operations.
• Support investigations into incidents affecting personnel, facilities, or travel with thorough documentation.
• Communicate risks and developments to client stakeholders via concise intelligence reports.
• Contribute to incident analytics, travel risk assessments, and routine GSOC reporting.

Skills

OSINT

Critical thinking

Time management

Multi-tasking

Communication

AI workflow

Collaboration

Tools

Threat intelligence platforms

Job description

GSOC Operations Analyst

We're hiring a Global Security Operations Centre (GSOC) Operations Analyst to support 24/7 protective intelligence monitoring for our client. This is a key role on a small, high-visibility team. Candidates must arrive with a working understanding of Open-Source Intelligence (OSINT) and strong critical thinking; we'll teach you how to apply both in a live GSOC environment.

Business Unit: Security Services
Career Area: Security Guard
Location: Ottawa, Ontario, CA

GSOC Operations Analyst

We're hiring a Global Security Operations Centre (GSOC) Operations Analyst to support 24/7 protective intelligence monitoring for our client. This is a key role on a small, high-visibility team. Candidates must arrive with a working understanding of Open-Source Intelligence (OSINT) and strong critical thinking; we'll teach you how to apply both in a live GSOC environment.

About The Role

The GSOC Operations Analyst helps safeguard our client's people, assets, and interests worldwide by monitoring and triaging global events, then delivering insights to stakeholders. We are a small, tight-knit team where every analyst has real ownership and direct impact on the GSOC's success. Small details matter, and stakeholder trust is built through consistent, accurate, and timely output. We're looking for sharp minds who can learn quickly, apply solid OSINT fundamentals and clear communication, and adapt existing experience into a high-paced GSOC environment.

Work Environment Schedule

24/7 operations on a continental rotation, 12-hour shifts (nights, weekends, and holidays included). Location: Modern downtown office, conveniently located near bus and O-Train transit hubs. Note: Successful candidates must be willing to sign an NDA and maintain strict confidentiality.

What's in it for you?

• Hourly wage of $25.20
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Full-time opportunities available
• Career growth at GardaWorld

Key Responsibilities

• Intelligence Monitoring: Monitor and triage global events and threats, identifying issues that may impact client personnel, assets, or operations.
• Investigations: Support investigations into incidents affecting personnel, facilities, or travel, with thorough and accurate documentation.
• Stakeholder Communication: Communicate risks, threats, and operational developments to client stakeholders via concise intelligence reports.
• Analytics & Reporting: Contribute to incident analytics, travel risk assessments, and routine reporting tailored to GSOC and stakeholder needs.

Core Skills And Attributes

• OSINT Foundation: Working understanding of OSINT principles, common tools, and verification methods.
• Critical Thinking: Assesses information, identifies what matters, and makes sound decisions even with incomplete data.
• Composure & Time Management: Prioritizes competing demands and maintains accuracy under tight deadlines and high-tempo events.
• Multi-Tasking: Manages concurrent workstreams — monitoring, tracking, drafting, and responding — without losing accuracy.
• Communication & Documentation: Produces clear, concise writing for audiences ranging from frontline operators to senior leadership. GSOC outputs are highly visible, and precision matters.
• AI-Enabled Workflow: Comfortable (or willing to learn) using in-house AI models to draft and refine messaging — with human oversight intact.
• Collaboration & Adaptability: Works effectively in a small, shift-based team; comfortable with ambiguity and shifting priorities.

Assets

• Hands-on experience with enterprise security tooling (mass-notification, travel risk, or threat intelligence platforms)
• Exposure to protective intelligence, threat analysis, or corporate security concepts
• Multilingual capability for monitoring non-English sources

Qualifications

• Be authorized to work in Canada
• Strong report writing skills
• Strong proficiency with technology
• Ability to stand, sit and walk throughout shift
• This role suits candidates early in their security, intelligence, or operations careers with studies or experience in any of the following:
• Criminology, Criminal Justice, International Relations, Political Science, Security or Intelligence Studies
• Journalism, Communications, or research-heavy disciplines
• IT, Computer Science, Cybersecurity, Data Analytics, or related quantitative fields
• Operational experience in a GSOC, SOC, EOC, NOC, help desk, military, or law enforcement environment
• Equivalent professional experience will be considered in lieu of formal education.

This posting is for a position that is currently vacant within the organization.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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