Growth Operations Manager

Jobtailor; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a Growth Operations leader to partner with senior teams, drive growth initiatives, and deliver scalable process improvements. You will own transformational projects, develop data-driven reporting, and align with Product and Technology to execute a growth roadmap.

The role requires 3–6 years in consulting or operational roles, strong analytics, and exceptional communication to influence senior partners. Hybrid environment and cross-functional collaboration are expected.

Qualifications

• 3–6 years in management consulting, finance, or hands-on operational role in a start-up
• Highly analytical, master of structuring ideas and data into spreadsheets with an ability to quantify complex ideas into clear and compelling business cases
• Ability to prioritize effectively with strong organizational skills, wise stakeholder management, time management and comfort operating in ambiguity
• Strong communicator to enact change across a growing organization, represent the company with senior partners
• Process-oriented ethos, bringing solutions to problems that deliver today and at scale
• A curious mind to explore bold ideas, new technology and innovate smartly.

Responsibilities

• Partner in core business functions to drive growth and value
• Deliver day-to-day improvements to core processes and grow business results
• Evolve user journey and experience for borrowers, brokers and capital partners
• Develop impactful and action-oriented data reporting to support better decisioning
• Help generate and prioritize growth roadmap and interface with Product and Technology teams
• Deliver large-scale projects from scoping to implementation and change management
• Coordinate stakeholders from senior leadership to frontline staff with conflicting priorities
• Overcome complexity and ambiguity to drive value and delivery
• Lead enterprise software implementations and maximize adoption across the company
• Shape Growth Operations ways of working and interaction with supporting functions

Skills

Analytical thinking

Stakeholder management

Communication

Change management

Process improvement

Curiosity

Tools

Spreadsheet proficiency

Data reporting tools

Enterprise software

Job description

• Embed yourself in one of our core business functions and become its leader’s key partner in generating growth and value
• Seize opportunities to deliver day to day improvements to core processes and tangibly grow business results
• Evolve our user journey and user experience to provide best in class service to borrowers, brokers and capital partners
• Develop impactful and action oriented data reporting to support better decisioning
• Help generate and prioritize growth roadmap and interface with our Product and Technology teams
• Deliver large scale projects to level up the business function. From scoping, to implementation, to change management
• Deliver transformational cross company projects, such as deploying new enterprise software, integrating new acquisitions or onboarding major partners
• Coordinate a wide range of internal and external stakeholders, from senior leadership to front line staff, with sometimes conflicting perspectives and priorities
• Overcome complexity, ambiguity and obstacles to drive towards value and delivery
• Jump into unfamiliar territory and quickly become an expert to successfully lead a project to its conclusion
• Own the success of key enterprise level software: get the most of its implementation and use across the company
• Participate in defining Growth Operations ways of working, best practices, and interaction model with supporting functions and key stakeholders as we grow the function

Requirements

• 3-6 years experience in management consulting, finance, or hands-on operational role in a start-up
• Highly analytical, master of structuring ideas and data into spreadsheets with an ability to quantify complex ideas into clear and compelling business cases
• Ability to prioritize effectively with strong organizational skills, wise stakeholder management, time management and comfort operating in ambiguity
• Strong communicator in order to enact change across a growing organization, effectively present your ideas for change, and be a trusted face to represent nesto group with senior partners
• Process-oriented ethos, bringing solutions to problems that deliver today and at scale
• A curious mind to explore bold ideas, new technology and innovate smartly.

Core Competencies

Demonstrates strong analytical skills and the ability to develop impactful data reporting to support decision-making. Proven experience in managing complex projects, stakeholder coordination, and delivering transformational change within a growing organization.

Highest-signal resume keywords

• Management Consulting Experience
• Data Reporting Development
• Stakeholder Management
• Project Management
• Process Improvement

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Spreadsheet Proficiency
• Project Scoping
• Implementation Management
• Change Management

Soft Skills

• Strong Communication
• Organizational Skills
• Time Management
• Problem-Solving
• Adaptability

Industry Keywords

• Growth Operations
• User Experience
• Business Process Improvement
• Operational Role
• Start-Up Environment

Tools & Technologies

• Enterprise Software
• Data Reporting Tools