Growth-Focused Customer Experience Leader, Personal Insurance

BrokerLink; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Flexible health and dental insurance benefits

Personal Spending amount

RRSP with Company matching

Employee Share Purchase Plan

Dress for your day

Competitive compensation with bonus

Employee discount program

Paid Time Off including vacation

Recognized as one of Canada’s best employers

Job summary

Join a forward-thinking company as a Customer Experience Leader in Personal Insurance, where your leadership skills will shine! In this dynamic role, you'll build and lead a highly engaged team, driving growth and delivering exceptional customer experiences. With a commitment to excellence and a customer-driven mindset, you'll collaborate with management to develop strategies that outperform expectations. This role offers a wealth of opportunities for personal and professional growth, all within an inclusive environment that values diversity. If you're passionate about making a difference and fostering strong relationships, this is the perfect opportunity for you!

Qualifications

• Experience in leadership and management within insurance brokerage operations.
• Strong track record of leading engaged teams across multiple locations.

Responsibilities

• Build and lead a highly engaged team to drive growth and customer experience.
• Manage and develop team members while ensuring quality service standards.

Skills

Leadership

Customer Service

Communication

Analytical Skills

Negotiation

Problem-Solving

Education

AIC - General Level 2 or equivalent

Job description

Join a forward-thinking company as a Customer Experience Leader in Personal Insurance, where your leadership skills will shine! In this dynamic role, you'll build and lead a highly engaged team, driving growth and delivering exceptional customer experiences. With a commitment to excellence and a customer-driven mindset, you'll collaborate with management to develop strategies that outperform expectations. This role offers a wealth of opportunities for personal and professional growth, all within an inclusive environment that values diversity. If you're passionate about making a difference and fostering strong relationships, this is the perfect opportunity for you!