Group Product Manager

LightSpeed Retail; Ottawa; Remote; CAD 100,000 - 150,000; Full time

Job summary

LightSpeed Retail is seeking a Group Product Manager to lead the product direction and strategy for its Financial Services team. This role involves collaboration with various teams, product roadmap management, and mentoring a high-performing team to enhance the merchant experience. The ideal candidate will have a strong background in SaaS product management and leadership skills.

Benefits

Flexible work culture

Career growth opportunities

Equity scheme

Flexible paid time off

Healthcare and wellness benefits

Qualifications

• 5-8 years of experience in product management, ideally within ecommerce and/or SaaS products.
• Strong leadership and people management skills.
• Expertise in Agile/Scrum development cycles.

Responsibilities

• Define and execute the product strategy for a key area of Foundation's three-year vision.
• Develop and maintain a product roadmap that aligns with business goals.
• Guide, motivate, and grow a team of product managers.

Skills

Leadership

Communication

Problem-Solving

Agile/Scrum

Collaboration

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well... you might just be in the right place!

Group Product Manager to join our Foundation team on Lightspeed's Financial Services team. In this role, you will own the product direction, strategy, and implementation for a key area of Payments and Capital products. You will work closely with customers and internal teams to define priorities and shape your roadmap, as well as lead and mentor a high-performing product management team and cultivate an inclusive, inspiring working culture.

Our goal is to enhance the merchant experience by providing a seamless, data-driven financial ecosystem that enables faster onboarding, risk management, and real-time insights. Built on a Lightspeed-wide platform, we empower businesses to acquire, verify, and act upon merchant data with a comprehensive 360° view.

Strategic Focus Areas

1. Centralizing all - Single Onboarding
2. Streamlining the process with - one integrated onboarding flow for Payments & Capital
3. Account Management - Enabling self-serve tools for merchants to manage their accounts effortlessly
4. Establishing a - robust fraud prevention framework, including V1 Rules, ML-driven infrastructure, actions, and case management
5. Transaction Data - Delivering same-day transaction and cost insights, providing merchants with real-time financial visibility

This role presents a unique opportunity to take our Financial Services platform to the next level, reducing fragmentation and creating a seamless merchant experience across onboarding, risk, account management, and transactions.

What you'll be doing :

• Product Strategy Development: Define and execute the product strategy for a key area of Foundation's three-year vision.
• Cross-functional Collaboration: Work closely with engineering, design, integration partnerships, and go-to-market teams to ensure seamless integration and delivery of critical Foundation features.
• Roadmap Management: Develop and maintain a product roadmap that aligns with business goals and customer needs.
• Performance Monitoring: Track and analyze key performance metrics to ensure the product meets business objectives and delivers value.
• Stakeholder Communication: Regularly update stakeholders on product progress, challenges, and opportunities.
• People management: Guide, motivate, and grow a team of product managers as they manage components of the Foundation's charter.

What you need to bring :

Successful candidates must have a proven product management track record in SaaS products at scale.

• 5-8 years of experience in product management, ideally within ecommerce and/or SaaS products.
• Strong leadership and people management skills.
• Demonstrated expertise in leading cross-functional teams, driving product vision, and executing roadmaps in agile environments.
• Excellent communication skills, capable of articulating complex concepts to diverse audiences.
• Customer-centric approach to problem-solving and delivering value.
• Collaborative mindset to forge relationships, influence, and lead teams toward shared goals.
• Expertise in Agile/Scrum development cycles and delivering high-quality software on time.
• Understanding of setting, measuring, and improving product success metrics.
• Experience working across multiple time zones and with multiple squads.
• Ability to lead client discovery, solutioning, and alignment conversations.
• Familiarity with product strategy development and roadmapping tools.

Even better if you have, but not necessary :

• Experience building platforms.
• Understanding of the Payment and Capital industry.
• POS industry experience in retail and hospitality.

We know that people are more than what's on their CV. If you're unsure about your fit, hit the 'Apply' button and let's chat!

What's in it for you?

Come live the Lightspeed experience...

• Autonomy, flexible work culture, and fully remote options.
• Genuine career growth opportunities.
• Opportunity to impact merchants' success by creating or improving products.
• Work in a team that is big enough to grow but lean enough to make a real impact.
• Development of high-traffic, global-scale products.
• Opportunities to learn and expand your skills.
• Be part of a diverse and inclusive Lightspeed family.
• Benefits including equity scheme, flexible paid time off, healthcare, wellness benefits, parental leave, and counseling services.

LI-AL2

To all recruitment agencies: Lightspeed does not accept unsolicited resumes. We are not responsible for fees related to unsolicited submissions.

Lightspeed is an equal opportunity employer committed to inclusion and accessibility. Accommodations are available upon request.

Where to from here?

We want this to be mutually beneficial. Check out our career page for more insights into our world.

Lightspeed values diverse backgrounds and experiences, and was founded in Montreal's LGBTQ+ community, emphasizing inclusion from the start.

Who we are :

Lightspeed powers businesses worldwide with a unified commerce platform, transforming retail, hospitality, and golf industries through innovative solutions. Founded in 2005 in Montreal, we serve over 100 countries with teams across North America, Europe, and Asia Pacific.

We handle your information in accordance with our privacy policy.