Group Insurance Case Coordinator

Northbridge Financial Corporation; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Northbridge Financial is seeking a Group Insurance Case Coordinator in Toronto to enhance sales support for the Group Insurance MGA team. This role involves developing relationships with advisors, providing exceptional service, and supporting the review of proposals, while offering growth opportunities through educational assistance and flexible health benefits.

Benefits

Competitive salaries

Employee share purchase plans

Flexible health benefits

Career development support

Community involvement initiatives

Qualifications

• 2+ years' experience in the insurance industry.
• Life and A&S license required.
• Knowledge of insurance products.

Responsibilities

• Provide centralized sales support to the MGA team.
• Respond to requests and maintain service levels to advisors.
• Handle day-to-day servicing and inquiries.

Skills

Customer Service

Relationship Building

Administrative Support

Proficiency in Microsoft Office Suite

Education

Post-secondary education

Job description

What it’s like to be a Northbridge Group Insurance Case Coordinator

This role is a key member of the Group Insurance MGA team, Vertis Insurance. It contributes to the growth of the Group Insurance business by providing centralized sales support to the MGA team, increasing production, and promoting carrier parent products through proactive and reactive sales objectives. The insurance coordinator works closely with Group Insurance Specialists, responding to requests, providing administrative support to advisors on sales cases, connecting advisors to carrier resources and tools, and assisting with educational initiatives to enhance advisors' success.

We want your talent

If you excel at:

• Developing and maintaining relationships with key advisors and brokers by providing exceptional customer service and support
• Supporting the review of requests for proposals (Group) prior to submission to carrier partners
• Providing illustration requests (group insurance) using insurance carrier software
• Maintaining service levels to advisors, focusing on building rapport and long-term relationships through high-level support
• Handling day-to-day servicing and inquiries with quick response times

If you have:

• Post-secondary education and/or equivalent on-the-job experience
• Life and A&S license
• Experience in group insurance
• Minimum of 2+ years' experience in the insurance industry and knowledge of insurance products
• Proficiency in Microsoft Office Suite

We truly prioritize your well-being and growth, offering:

• Competitive salaries, employee share purchase plans, pension plans, RRSP options, staff insurance discounts, and more
• Flexible health benefits, early leave days, wellness programs, rewards, and recognition initiatives
• Support for career development through education assistance for CIP, FCIP, CRM, or other courses, internal mobility, leadership training, and mentoring
• Community involvement through donation matching and team volunteer days

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Who we are:

We’re Northbridge Financial, a proud Canadian company owned by Fairfax Financial. Our brands include Northbridge Insurance, Federated Insurance, and TruShield Insurance. Recognized as one of Canada’s leading commercial property and casualty insurers, we are committed to understanding our customers' needs and supporting Canadian businesses. We are passionate about our people and believe in working hard and having fun while making a difference.

At Northbridge Financial, we embrace diversity and are committed to an inclusive workplace. We welcome everyone and are happy to accommodate your needs during the hiring process.