Graphic Design Specialist

Kaizen Lab Inc.; Calgary; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible work arrangements

Extended health care

Dental benefits

5% Employer-matched pension

Vacation and sick time

Park entrance access

Employee discounts

Free parking

Job summary

Heritage Park in Calgary, Alberta, is seeking a Graphic Design Specialist to contribute to on-Park signage, printed materials, and digital assets that reflect the park’s visual identity and enhance the visitor experience.

Under the Marketing & Communications Manager, you will collaborate with departments to produce brand-aligned materials for campaigns and events, manage templates, and ensure accessibility and quality across print and digital channels.

Qualifications

• Post-secondary education in Graphic Design or related field.
• 2–4 years of professional design experience in print and digital graphics.
• Experience in not-for-profit environment is an asset.
• Strong portfolio across print, signage, digital, and branding.
• Proficiency in Adobe Creative Suite; knowledge of motion, video, or web design is an asset.
• Proficient with Asana, Office 365, social media, and CMS tools like WordPress.
• Excellent proofreading, organizational, and client-facing communication skills.

Responsibilities

• Design and update signage and informational displays across the park.
• Create print materials such as brochures, programs, posters, and handouts.
• Develop digital assets for web, social, and email campaigns.
• Lead planning and production of weekly newsletters and campaigns.
• Ensure brand alignment and quality across all materials.
• Collaborate with internal departments and vendors, manage templates and assets.

Skills

Signage design

Branding

Print & digital design

Typography

Project coordination

Client-facing communication

Adobe Creative Suite

Canva

WordPress / CMS

Asana / task management

Proofreading

Education

Post-secondary education in Graphic Design

Tools

Adobe Creative Suite

Canva

WordPress

Asana

Office 365

Job description

Job Title: Graphic Design Specialist

Department: Marketing & Communications

Position Type: Permanent Full-Time

Expected Start Date:September 1, 2026

What we offer:

• Flexible work arrangements
• Comprehensive Benefits package includes Extended Health Care, Dental Benefits, Basic Life Insurance, Accidental Death and Dismemberment, Short-Term and Long-Term Disability, and Employee and Family Assistant Program (EFAP)
• Employer-matched Pension Plan at 5%
• Generous paid time off, including Vacation days, Sick Time
• Working in a beautiful park setting
• Free entrance to the Park, including to our many public special events
• Employee discounts on food and retail items and free parking

Who We Are:

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.

Job Overview:

Under the direction of the Marketing and Communications Manager, the Graphic Design Specialist contributes to the creation and production of on-Park signage, printed materials, and digital design assets that reflect Heritage Park's visual identity and enhance the visitor experience. This position requires creativity, technical production skills, and collaboration across departments to produce brand-aligned, high-quality materials for campaigns, programs, and operational needs.

Responsibilities:

Signage & Wayfinding

• Design and update Park signage and informational displays for the Historical Village, Gasoline Alley Museum, and seasonal events.
• Develop design concepts and prepare production-ready artwork for fabrication, ensuring clarity, accessibility, and adherence to brand standards.
• Collaborate with vendors and fabricators to review proofs, verify materials, and ensure final outputs meet quality expectations.
• Maintain accurate signage documentation and archive design files for future use or updates.

Print & Digital Design

• Create and produce a wide range of printed materials, including brochures, programs, menus, posters, flyers, and educational or interpretive handouts.
• Develop and adapt digital assets for web, social media, and email campaigns, maintaining visual consistency across channels.
• Lead the planning, production and distribution of Heritage Park's weekly email newsletters for general and membership audiences, including content coordination, layout, testing and scheduling.
• Prepare accurate print-ready and web-optimized files, ensuring technical precision and quality.
• Support photography and image editing needs for campaigns and marketing collateral.
• Ensure alignment of design outputs with campaign objectives, audience insights, and Park messaging.

Event & Campaign Support

• Design and produce promotional assets that support Park-wide events, exhibits, and seasonal campaigns.
• Assist with on-site event preparation, including signage placement, display setup, and troubleshooting design-related needs.
• Contribute to creative brainstorming and campaign planning with the Marketing and internal clients.
• Ensure all event and campaign materials enhance the guest experience and reflect Heritage Park's visual identity.

Collaboration & Workflow

• Partner with internal departments (Programming, Interpretation, Retail, Special Events etc.) to develop effective, brand-aligned visual solutions.
• Maintain an organized digital asset library, ensuring current templates and brand materials are accessible.
• Prioritize concurrent projects effectively, meeting deadlines while maintaining creative quality.
• Participate in design reviews and accept feedback constructively to refine final outputs.

Brand Development & Standards

• Apply and uphold Heritage Park's brand guidelines across all touchpoints.
• Contribute to updates and refinements of the Park’s visual identity and design templates.
• Provide guidance to internal teams on the use of logos, typography, and brand assets.
• Support consistency in messaging and design across Heritage Park’s digital and physical environments.

Organizational Excellence and Wellbeing

• Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision, ensuring authenticity in our historical setting and stories.
• Actively support a positive work environment by fostering inclusion, engagement, belonging, and fulfillment for employees and volunteers in line with Heritage Park values.
• Recognize all contributors to our community as integral to our success, fostering collaboration and mutual respect.
• Demonstrate responsible stewardship of people, collections, and financial assets by driving growth through innovation, transparency, and sustainability while embracing the Park’s historical assets.
• Demonstrate commitment to workplace health and safety by complying with Heritage Park’s Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting incidents and hazards, participating in training, and adhering to all policies including the Code of Conduct and the Workplace Violence and Harassment Policy.
• Volunteers are a vital part of Heritage Park’s success. Employees are expected to collaborate respectfully with volunteers and contribute to an environment where volunteers feel heard, safe, welcomed, and supported, recognizing the important role they play in delivering exceptional experiences for our community.

Required Qualifications:

• Post-secondary education in Graphic Design, Information Design, or related field.
• Minimum 2-4 years of professional design experience in print and digital graphics, ideally in attractions, museums, tourism, or experiential environments.
• Experience in a not-for-profit environment is considered an asset.
• A strong portfolio that demonstrates versatility across print, signage, digital, and branding.
• Proficiency in Adobe Creative Suite, Canva, and other design-related platforms; knowledge of motion, video, or web design is considered an asset.
• Medium to advanced proficiency in relevant technologies such as Asana, Office 365, social media platforms, Mailchimp, and CMS tools like WordPress.
• Strong proofreading skills with the ability to ensure all copy adheres to CP Style and Heritage Park’s brand voice and standards.
• Exceptional organizational skills and keen attention to detail.
• Proficient verbal and written communication skills for effective engagement with clients, team members, vendors, and other stakeholders.
• Demonstrated strong interpersonal and communication skills in a client-facing setting.
• Ability to manage multiple projects simultaneously, meet deadlines, and maintain high design quality under pressure.
• All successful candidates (over the age of 18) will be required to complete a Police Information Check as a condition of employment. A criminal record will not automatically disqualify an applicant; any information disclosed will be assessed confidentially on a case-by-case basis in accordance with Alberta human rights legislation, considering relevance to the role and our commitment to equitable and inclusive hiring practices.

Special Working Conditions:

• Appropriate costuming and safety equipment will be provided by Heritage Park; and
• Footwear, as designated by the Heritage Park Costume Department, will be provided by the employee.

Special Working Conditions:

• The role requires regular onsite presence, and the incumbent must have reliable transportation or the ability to commute consistently to the work location.
• The position will be exposed to weather extremes and will work both indoors and outdoors; and
• This position is physically demanding, and the incumbent must have the ability to lift heavy items, stand for long periods of time and walk throughout the Park for extended periods

Hours of Work

• The standard hours for this position are 35 hours per week,
• The schedule will generally be five consecutive days per week (Monday to Friday); and
• Holiday, evening, and weekend work may be required