Golf Shop Assistant

Glencoe; Calgary; Hybrid; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Delicious employee meals

Employee referral program

Training and development

Job summary

The Glencoe Golf & Country Club in Calgary, AB is seeking a seasonal full-time Golf Shop Assistant to provide a welcoming environment and exceptional customer service while assisting members and guests with bookings, retail needs and golf-related recommendations.

Responsibilities include managing tee times, promoting merchandise, coordinating club events, enforcing shop policies, and maintaining clear communication with members and staff.

Qualifications

• 1+ years of experience in a retail customer service role is preferred
• Must have a positive attitude, excellent interpersonal and communication skills
• Computer and Point of Sale System skills are required
• Golf knowledge is considered an asset

Responsibilities

• Providing service excellence to members and guests during bookings and retail interactions by providing knowledgeable advice and recommendations in a welcoming manner
• Management of tee times including bookings, changes and cancellations for members and guests
• Promote product inventory through creative merchandising displays
• Participate in event coordination of day-to-day events including corporate events and club wide golf specific events
• Implementation of Golf Shop policies and Club rules and regulations such as dress code
• Timely and effective two-way communication between members, staff and supervisor

Skills

Retail experience

Customer service

Communication skills

POS system

Tools

POS System

Job description

The Glencoe Golf and Country Club
31002 Elbow River Dr SW
Calgary, AB T3Z2T8, CAN

Description

The Glencoe Golf & Country Club offers an abundance of golf opportunities and amenities. Nestled along the Elbow River and just minutes outside of Calgary, members are welcomed with pristine views and immersed in nature while enjoying an exceptional round of golf with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

The Glencoe Golf & Country Club is looking for a seasonal full-time Golf Shop Assistant to join our Golf Shop team for the remainder of the 2026 Golf Season. As a Golf Shop Assistant, you will provide a welcoming environment and exceptional customer service while assisting members and guests to enhance their game, look their best, and book tee times through quality, knowledgeable advice and recommendations. If you are a positive and energetic individual who works well in a team oriented and dynamic environment, we want to hear from you!

Responsibilities:

• Providing service excellence to members and guests during bookings and retail interactions by providing knowledgeable advice and recommendations in a welcoming manner
• Management of tee times including bookings, changes and cancellations for members and guests
• Promote product inventory through creative merchandising displays
• Participate in event coordination of day-to-day events including corporate events and club wide golf specific events
• Implementation of Golf Shop policies and Club rules and regulations such as dress code
• Timely and effective two-way communication between members, staff and supervisor

Qualifications:

• 1+ years of experience in a retail customer service role is preferred
• Must have a positive attitude, excellent interpersonal and communication skills
• Computer and Point of Sale System skills are required
• Golf knowledge is considered an asset
• Reliable transportation is required as there is no public transportation to our location

Why choose us:

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts

This is a full-time seasonal position that report to the Golf Shop Manager. The successful candidate will be required to work through to the end of the Golf Season (estimated to be October 14 th , 2026) with the potential to change based on business requirements.

The successful applicant will be required to complete a background check as well as Respect in the Workplace certification prior to commencing employment.

Applicants must be legally eligible to work in Canada. The Club does not provide assistance with obtaining Canadian work authorization.

Additional information about The Glencoe, including offerings and additional opportunities can be found on our website: Glencoejobs.org.

We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.